• Please note, some of the links on our site are affiliate links (Learn More)

ED25DQXBB00 Whirlpool Refrigerator - freezer at 20 degrees

Timber

Premium Member
Joined
Mar 31, 2017
Messages
11
Location
High Ridge MO
Model Number
ED25DQXBB00
Brand
Whirlpool
Age
More than 10 years
If I turn the freezer temp control to colder it does not. Currently it is in the middle
The coils in the bottom have been cleane
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
36,485
Location
Murray, Utah 84107, United States
The freezer control is mechanical and opens and closes the air damper. The refrigerator cold control is electrical and controls the compressor and fans. To make the freezer colder turn the ref control colder then turn the freezer colder. The freezer control closes the damper and keeps most of the air flow in the freezer so the freezer gets colder before the refrigerator control shuts the compressor off.

OK, that being said, there's most likely a problem with the air flow in your machine. First check the condensor coils under the machine and make sure they are clean and not packed with dust and/or pet hair. Make sure the condensor fan and the evaporator fan are both working. Check for any frost or ice on the evaporator cover (freezer section, back wall) indicating a defrost issue.
 

Timber

Premium Member
Joined
Mar 31, 2017
Messages
11
Location
High Ridge MO
Condenser coils are clean
Condenser fan is running
No frost on evaporator cover.
Sounds like evaporator fan is running but have not taken cover off to check yet.
Have moved both temp dials a little cooler.
Thanks for your help!
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
36,485
Location
Murray, Utah 84107, United States
I was afraid of that. You have a sealed system problem. Sealed system repairs are expensive and will often exceed the machines value. You can probably catch some News Years sales still.
 

Timber

Premium Member
Joined
Mar 31, 2017
Messages
11
Location
High Ridge MO
Thanks for all the help! Does that mean it is low on freon? Any temporary fixes?
Freezer is at 20 degrees, and frig is at 37 degrees.
Freezer temp dial at: B and frig at 3. If I move either or both dials it gets a little warmer.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
36,485
Location
Murray, Utah 84107, United States
Does that mean it is low on freon?
A refrigerant leak is one possibility. It can also be caused by a system restriction or an inefficient compressor. It doesn't matter where you set the cold control, the evaporator is starving and 20° is the best you're going to get. The temperature will slowly continue to climb as the compressor is overworked. There's no temporary fix. Any repair will involve opening the system.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
36,485
Location
Murray, Utah 84107, United States
maybe a couple weeks maybe a couple days, it's hard to say. Either the problem will get worse or the overworked compressor will start cycling on the overload.
 
Top