NjM
Premium Member
- Model Number
- EW23BC71IS0
- Brand
- Electrolux
- Age
- More than 10 years
While I wait on a new defrost thermostat, I figured I would make sure I've got all my troubleshooting bases covered. I think its starting to sound more like a control board but here goes...
I got a high temp alarm on the refrigerator portion of my fridge. The freezer was fine though. Throughout troubleshooting though, the freezer was not able to maintain 0*F.
Unplugging the unit for 5-minutes and factory defaulting it one night, did allow it to get to 0*F in the freezer and maintain 37*F in the fridge but this lasted at most 24-36 hours so...
I read a couple of other threads:
www.applianceblog.com
www.applianceblog.com
I got a high temp alarm on the refrigerator portion of my fridge. The freezer was fine though. Throughout troubleshooting though, the freezer was not able to maintain 0*F.
Unplugging the unit for 5-minutes and factory defaulting it one night, did allow it to get to 0*F in the freezer and maintain 37*F in the fridge but this lasted at most 24-36 hours so...
- Took the freezer apart and the coils/components were frosted over evenly.
- Evap fan doesn't spin as freely as the YouTube videos I watched but its definitely moving air no problem.
- I tried to manually turn on the heater through the diagnostics but never felt any warmth. It could have been that it was frosted up that bad and I didn't give it enough time? I did see some moisture on the heater tube, as though it was working.
- I manually defrosted everything enough to checked for continuity:
- defrost thermostat; passed
- defrost heater (the defrost thermostat plugs into this); passed.
- There was nothing else to check in this compartment so I continued to defrost the unit.
- I took the defrost thermostat out, which is very warm at this point and tested it for continuity; failed (obviously)
- I put the defrost thermostat into a cold cup of ice water for well over 5-minutes and it still failed. I didn't check the temp of the ice water though.
- Everything works great after manually defrosting everything. I wonder how long this will last?
I read a couple of other threads:
Electrolux EW23BC71IS0 Not Defrosting
Side-by-side unit with bottom freezer. Refrigerator not cold. Discovered that coils were frozen over. Defrosted with hair dryer and unit worked fine for about 5 weeks then refrigerator warm again. Discovered that coils were frozen over again. Defrost thermostat checked OK. Performed manual...

FIXED - EW23BC71IS0 Electrolux French Door not cooling properly
Hello- Our Electrolux refrigerator, model EW23BC71IS0, alerted us with a “high temperature” warning on the display panel last week. I put a mercury thermometer in the refrigerator compartment, and it indicated 50 degrees, although we had it set to 34. The freezer indicated 10 degrees, we had...
