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Electronic Control Board or Control Panel? Samsung DV328AEW/XAA Electric Dryer ....

Joined
Mar 14, 2013
Messages
1
Location
massachusetts
Model Number
DV328AEW/XAA
Brand
Samsung
Age
6-10 years
Hello,

Trying to determine which component to replace (if any). Dryer's front control panel is "hung". None of the buttons/dials respond. There is power and the display shows that a cycle is selected and a time, and other settings, but pushing buttons or turning cycle knob does nothing. None of the indicators change their status. I removed the control panel and cleaned it up with compressed air. Everything seems to be working correctly (buttons and dials do not seem to be stuck and nothing appears to be broken). Also removed electronic control board and cleaned it up with compressed air. Visual inspection of board does not show any obvious sign of damage to board (transistors, etc.).

How best to troubleshoot to figure out if either the electronic control board or the front control panel (or both. or something else) may be the problem?

Thanks,

Mike
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,712
Location
McMullen Valley, Arizona
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