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FIXED FFU1464DW2 Frigidaire freezer stopped cooling

Cccp

Premium Member
Joined
Jan 5, 2020
Messages
4
Location
Socal
Model Number
FFU1464DW2
Brand
Electrolux
Age
More than 10 years
My home freezer recently stopped cooling. Meat and ice was frozen but the ice cream was very soft. We clean the freezer and unplugged it. We noticed that at the bottom there was lots of ice build up and also the bottom of the freezer was leaking water. We cleaned up the area, the the fan is running but around the coils area there was a lot of ice build up. We tested the thermostat and it seems to be ok, not sure if the fan motor needs to be replaced. Any insights will be helpful.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
105,279
Location
McMullen Valley, Arizona
Hi,

Do you mean your lower back panel inside the freezer has massive frost build-up on it?

If so, you possibly have a auto-defrost part that is bad.

Pull the freezer out from the wall, then you will see the defrost timer at the bottom, turn it clockwise slowly till you hear a loud click then stop turning it, it will now be in the defrost cycle.

Here is the defrost timer for your model:
5304518034 Timer


Once its in the defrost cycle feel for heat at the bottom of your lower back panel inside the freezer. Leave it in the defrost cycle, it will automatically come out of the defrost cycle in about 30 minutes and the compressor and fan should start running again.

Let us know if you feel heat at the bottom of your lower back panel inside the freezer, give it about 15 minutes while its in defrost, then feel for heat.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
105,279
Location
McMullen Valley, Arizona
I don't see any frost build-up on your evaporator coil.

What's freezing up? The drain trough below the evaporator coil?

Jake
 

Cccp

Premium Member
Joined
Jan 5, 2020
Messages
4
Location
Socal
The picture is after we left it unplugged so the ice could melt. All the coils were frozen and the bottom of the freezer too by the drain.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
105,279
Location
McMullen Valley, Arizona
Ok, is the drain hole frozen up too, not allowing the water to go down the drain hole?

You will need to clean out your drain hole/drain line if the drain hole is frozen. You will need to get a hair dryer to melt the ice, then run some hot water down your defrost drain hole, if it doesn't go down fast, its clogged, then you would need to use air pressure to blow out the drain line, or get a mini-snake to run down it.

I use a evaporator cooler spider snake: Evaporative Cooler Flexible Spider Snake - AZ Partsmaster

They are used basically in Arizona to clean out the water pump tubes that run to the cooler pads. I don't know if they would sell them in your area, but if you go to your local hardware store, they should have something similar to run down your drain to clean it completely out.

After your drain hole and drain line are clear, then plug the refrigerator back in and put the evaporator cover back in place and let it run a few hours and see if your entire evaporator coil has a thin layer of frost on it from top to bottom.

Jake
 

Cccp

Premium Member
Joined
Jan 5, 2020
Messages
4
Location
Socal
Thank you Jake! You were right a little cleaning and also what you had advised first was the issue. The freezer is back and running. Thank you soo much.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
105,279
Location
McMullen Valley, Arizona
Excellent, glad to hear that. (y)

Thanks for the update!

Jake
 
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