Field Service Management Software?

ApplianceFirst

Premium Member
Joined
Jun 24, 2022
Messages
4
Location
Delaware
I have been digging through FSM's using a variety of G2.com, getapp.com, general google searching and youtube videos. I tend to run into either lack of explaining (unless I sign up for a demo.. sigh), lack of pricing, or lack of particular features.

A few of the obvious things I'm looking for...
-Customer database (most seem to cover this)
-Scheduling (again most cover)
-Invoicing tool

A few things I really really would like to have that I finding hard to pair up...
-Offline support, this is critical as there are jobs that are in the country in my area. I have used dispatch.me which does not support this (though it says it does) and immediately went back to Google Calendar, losing my work or being unable to use the software in a remote location is not acceptable for me or (hopefully) future employees.
-Route planning, and what I mean by this is, the distance or time between job A to job B is considered. Example, if I have a 10am scheduled for 30 min and a job 1 hr from that location scheduled at 11am, I need to know that there is a conflict, or at least need to see the total time of job A to better plan for job B.
-Pricing, starting off I don't feel comfortable dishing out more than $100 a month for a tool, this isn't exactly firm depending on the features. Many have great pricing methods, like Workiz (45 user, but 5 user min), and Jobber (starts at 50 I believe, great)

A final note about some tools I have looked at and what worries me about them...
-Workiz, while this tool seems to tick many of the boxes, unfortunately $245 is a bit steep for me. Also it does not have offline support
-Jobber, this does seem to have a map view, but it also just draws a literally line, it does not actually map it like Google maps or something like...
-Geopointe, this has the absolute exact type of mapping I am looking for, but seems to lack most of the other things needed.

Any fingers in the right direction is greatly appreciated.
 
Top