[FIXED] Another Kenmore Dryer problem

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Jake

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Yes, but that would be extremely unusual.

Possibly your motor itself is bad.

How old is this dryer?

If you don't know post the serial# and I can tell you.

Jake
 

DTStephen

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So when a motor is on its way out, it can cause the relays to have trouble starting it? (Just checking, thanks)
 

Jake

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Good question DT, Stacy's problem is highly unusual, I really don't know myself without looking at it myself in person at her house.

As you can tell from all the posts in this thread, all of the members who posted had success with either changing the control board or the relay's. And in the field I've changed hundreds of these control boards and relay's myself and never had any call backs.

So the only thing I can think of with Stacy's is the motor run winding is bad and isn't kicking in, thus it won't stay running.

DT? Are you an appliance tech. in Nashville? Thanks for joining and helping, I will change your member title to Appliance Tech

Jake
 

Stacy C

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Good question DT, Stacy's problem is highly unusual, I really don't know myself without looking at it myself in person at her house.

As you can tell from all the posts in this thread, all of the members who posted had success with either changing the control board or the relay's. And in the field I've changed hundreds of these control boards and relay's myself and never had any call backs.

Jake
That just goes to show you the kind of luck I have. :( Of course I end up with the one dryer that can't be fixed on the forum. I'm not giving up quite yet, though.

The dryer is six years old--we bought it in late 2002 or early 2003.

I've been thinking...we have a very bad habit of letting the dryer run after the cycle has finished. We don't go down and grab the clothes until well after it has run through all of its "wrinkle free" cycles. Could that have damaged something?

My fiancé also mentioned tonight taking a look at the new control board to make sure he didn't burn that one out by doing something incorrectly. I don't think he checked yet, though. Could damage to the new board bring us right back to where we started like this?

Stacy
 

Jake

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I've been thinking...we have a very bad habit of letting the dryer run after the cycle has finished. We don't go down and grab the clothes until well after it has run through all of its "wrinkle free" cycles. Could that have damaged something?
Not that I'm aware of.

My fiancé also mentioned tonight taking a look at the new control board to make sure he didn't burn that one out by doing something incorrectly. I don't think he checked yet, though. Could damage to the new board bring us right back to where we started like this?
Yes, pretty much so, yes do check the new control board.

Jake
 

Jake

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Unfortunately, I've just been in training a few months. Not quite a tech :)
Well, You've come to the right place to learn.:)

If you have any questions or need help with something just ask.:)

Jake
 

Stacy C

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Where do we go from here?

Hi Jake,

So...do you think we should replace the motor? As I mentioned, the dryer is six years old. Is the motor even something we can replace ourselves? Or should we send all the parts back and just hit the scratch and dent place? I hate to do that, since my mom bought us this dryer.

Thanks,
Stacy
 

Jake

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Yea, its really hard to say what to do, I hate to see you keep putting money out on it.

Yes, the motor is something you can replace yourself, but its about another $100.

Its probably better to just send the parts back and get a good used dryer at a reputable used appliance store in your area, or shop the stores for a scratch and dent one thats disconnected.

Even brand new dryers start at $199 and up, without all the bells and whistles.

Jake
 

hoppyman

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Jake,

I received the new control board today and replaced it. I started the dryer and it ran for about 5 minutes then shut itself off again. If I try to start it without first turning the knob to the off position it will only run if I hold the start button down. If I turn the timer knob to the off position then to the timed dry section it sometimes finishes the cycle and sometimes shuts off after a few minutes. I am at a loss. Replacing the control board wasn't the answer. What next?

Thanks,

Patrick
 

Jake

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Your last post was Oct. 2008, you haven't been able to use your dryer since?

Did you check the motor relay that I explained in this thread?

Thats basically all it can be if the control board didn't fix it.

Jake
 

hoppyman

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The dryer has been intermittent at best. Sometimes it will run through a whole cycle then the next load it stops. It has been tolerable until last week when it seemed to increase in occurrence. I will check the motor relay.

Patrick
 

Jake

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SurferJoe

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Great forum! I am hoping someone can help with my frustrating repair saga.

I have a Kenmore electric dryer, model 11063932101. The problem was that it ran but was not heating.

First, I checked the thermal cut-off, high limit thermostat, thermal fuse, thermistor, and heater element. All were fine, except for the thermistor, which had no continuity, so I replaced it. The dryer again ran but did not heat. Next, I opened the control panel and found a fried element on the electronic control assembly. I ordered a new one from repairclinic and replaced it. Again, the dryer ran but did not heat. I re-checked everything from the first step, and now the thermistor again has no continuity! Argh! Before installation, I had checked that it had continuity. Now when I press start, it runs for three seconds and shuts down, beeping three times. From my reading, this is an indication that the thermistor is open, which I had verified.

I would REALLY like to be done with this repair project and would like to only make one more trip (online or in person) to a parts store. It seems that the only two components that could be the problem are the thermistor and the heater relay. I know that I have to replace the thermistor again, but I also pulled the heater relay and am wondering if there is a method to test it when it's not plugged in. If I don't have to replace the relay, I'd rather save the $40, but I don't want to replace the thermistor again, only to find that it still does not heat. Suggestions?

-Frustrated Joe
 

Jake

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Hi Joe,

You don't ohm the thermistor for continuity like the thermal fuse and thermal cut-off, you check resistance on it per the ambient temperature, heres's the chart for it:


Swap the heater relay and the motor relay in your console and see if it starts heating.

Jake
 

NoTalent

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wow--glad to see this thread still going strong! :D

Just popped in to say my dryer is broken again--seems to be the heater relay.
Item number 528722 on repairclinic...But wow--$39!! Is there a way around this? I can't believe a relay is $40 :( Ive been scrounging CL looking for a dead dryer to pull this off.

Am I going to have to eat the $40?
 

Jake

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Yes, its turned out to be one of our most viewed threads.:)

Its $25 here:
Here's the motor & heater relay for your model:
Manufacturer's Number: 3405281



Jake
 
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