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[FIXED] GE refrigerator bottom freezer not cooling

Walterb

Premium Member
Joined
Nov 22, 2009
Messages
7
Location
fallboork, ca
I have a GE refrigerator bottom freezer. Model: PFS22MISBBB A few days ago we saw that the freezer was not cool. I tried lowering the temperature to see if that would work but it didn't. Then the refrigerator stopped working. I then unplugged the refrigerator from the wall and plugged it back in. After a day both were cooling like they should but then today the freezer stopped cooling. What could be going on?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,589
Location
McMullen Valley, Arizona
Hi,

You would need to take off your back panel inside your freezer and look to see if your evaporator coils are frosted up, normal would be a thin layer of frost on ALL them.

Also check to see if your evaporator(freezer) fan is running when your refrigerator is running.

If the evaporator coil is all frosted up then you would need to ohm your defrost thermostat(thermodisc) for continuity(While its frosty).

Here's the defrost thermostat for your model:
<a href="http://click.linksynergy.com/fs-bin/click?id=YO6223WzStY&offerid=142421.793871878&type=10&subid=">Manufacturer's Number: WR50X10047
</a><img alt="icon" width="1" height="1" src="http://ad.linksynergy.com/fs-bin/show?id=YO6223WzStY&bids=142421.793871878&type=10&subid="><a href="http://click.linksynergy.com/fs-bin/click?id=YO6223WzStY&offerid=142421.793871878&type=10&subid=">
<img alt="icon" border="0" src="http://www.appliancepartspros.com/PartImage.aspx?imgid=Z3BqLjBfbXNfNzQwMDFYMDVSVy9IRUcvc290b2hwdHJhcC8%3d"></a><img alt="icon" width="1" height="1" src="http://ad.linksynergy.com/fs-bin/show?id=YO6223WzStY&bids=142421.793871878&type=10&subid=">

It snaps on to the top of your evaporator coil.

Let me know what you find.

Jake
 

Walterb

Premium Member
Joined
Nov 22, 2009
Messages
7
Location
fallboork, ca
I took off the back panel inside the freezer. There is no frost on the evaporator coils but the evaporator freezer fan works. The frost could have melted because the refrigerator and freezer have not been working for 4 or 5 days. The temperature has been at 66 degrees.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,589
Location
McMullen Valley, Arizona
Yes, your refrigerator has to be up and running for at least 72 hours before checking your evaporator coil for a normal frost pattern.

How long has it been plugged in for?

Jake
 

Walterb

Premium Member
Joined
Nov 22, 2009
Messages
7
Location
fallboork, ca
I unplugged the refrigerator two days ago. The next morning the refrigerator and freezer looked like they were working. Later that day they both stopped working. So, it's been plugged in for two days. Also the temperature controls don't light up most of the time. This has been going on for months.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,589
Location
McMullen Valley, Arizona
It sounds more like your motherboard is the problem.

Here's the motherboard for your model you can order:
Manufacturer part number WR55X10942 is RepairClinic item number 1531075
WR55X10942

If you purchase parts from our links here and you install them and it doesn't fix the problem, you have a 30 day full refund when you return them.

You would need to pull your refrigerator out from the wall, its #801 here, just take the cover#415 off and you will see it(Unplug your refrigerator first):
00123808.gif


Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,589
Location
McMullen Valley, Arizona
Ok, sounds good.:)

Jake
 

Walterb

Premium Member
Joined
Nov 22, 2009
Messages
7
Location
fallboork, ca
I received the motherboard today and installed it. The refrigerator has been running now for about 5 hours and shows no sings of cooling. Do I need to let the refrigerator run for 72 hours? That seems like a long time. If this is not the problem I am going to be mad.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,589
Location
McMullen Valley, Arizona
Is the compressor running in the back and not cooling? Put your hand on the compressor to see if its running and warm to the touch.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,589
Location
McMullen Valley, Arizona
Ok then if the compressor is running but not cooling then it sounds like you have a compressor/sealed system problem, that should be covered for 5 yrs. parts & labor.

Contact GE to come out.

You can return the motherboard for a full refund.

Jake
 

Walterb

Premium Member
Joined
Nov 22, 2009
Messages
7
Location
fallboork, ca
I called GE and they came out today. He said that the overload/ptc over heated because the the old motherboard went out. Cost me $205 and the guy was only here for fifteen minutes. I think he fixed it.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
122,589
Location
McMullen Valley, Arizona
Interesting, I've never seen a bad motherboard fry the overload/ptc on any GE's before.

Thanks for the update, glad its working again.:)

Jake
 
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