Thanks for the help, guys! I was able to remove the damper assembly last night and confirm the door is broken. I had a little trouble getting the assembly out at first since I didn't realize the panel (?) in the ceiling comes out. After that came crashing down, the damper ass'y came right out.The damper door breaks off from the motor so you will not see it move...It is laying in there and when you take the whole assembly out it will be obvious to see what happened..You need to take out the top shelf of the fridge and then take off the air duct on the back of fresh food wall to get at the screws...
Yes, I think you're right. That's what the unit I almost disassembled from my fridge last night looks like. I see two fastener holes (at the top of your picture) that must anchor it to the back wall. Those are the screws I couldn't see because they're behind another plastic piece (sort of an air duct). I guess that means that other duct needs to be removed, but it doesn't budge. I'm afraid I'm going to break something if I push or pull any harder on it.Hi,
Yes, it sounds like the damper door kit will fix it.
But the link you posted to it is for the Veg pan temp. reduction kit.
The damper door kit is this one:
Damper Control Assembly WR49X10091 Order now for same day shipping. 365 day return policy. RepairClinic.com