FPRU19F8RFF Over cooling top and coil freezing

[RetroGameBoyz]

Model Number

FPRU19F8RFF

Brand

Frigidaire

Age

1-5 years

I noticed that my refrigerator which is a single unit (All Refrigerator by Frigidaire) was over-cooling, it was not cycling or turning off it seemed like it was always running and things were freezing - I also put a thermometer in the refrigerator and it would read low 30s and ever 28° at one time.

I scheduled a service call and Ed the technician came out and after explaining what was wrong to him he assumed it was the thermistor he did not open the panel in the unit or inspect or test anything with an ohm meter etc. He sounded pretty confident that it was the thermistor even though he did not test it - he said 9 times out of 10 when you test these things they test OK anyway even though they can go bad - so we're just gonna replace that. I agreed with him as I trusted his assessment He mentioned if it's not that then will take next steps and I will get a credit etc. - On Friday January 20 Jason came out to replace the thermistor. Instead of pulling out the refrigerator to unplug it he mentioned he can cut the wires and use wire nuts to attach the new thermistor I agreed as it's difficult sometimes to slide out the refrigerator. Upon taking off the interior panel to replace the thermistor - he noticed the top coil as pictured was frozen and he mentioned that that this is an indication of refrigerant restriction and that might be the problem and he thinks the thermistor probably was good anyway. He mentioned there might be a clog in the refrigerant copper line or in the dry filter. So he said he would recommend a compressor evaluation. He also said just to sit and wait and see how the refrigerator works with a new thermistor.

so far the refrigerator is still not working right. It ran all day and this morning it was off and the temps 40 matched the setting and thermometer.

They are scheduling a compressor evaluation at no charge

If anyone has experienced something like this I would love to know.

Thank you





** Model number corrected **

 

[Dan O.]

Model Number: Fw12345

That does not appear to be a real model number. If you want real assistance please provide real information. You can find tips for locating the model and serial number identification tag on your appliances at the following link:

LINK > Model Number Tag Location Guide

The photo looks to show a refrigeration system problem.



If you need further assistance please properly identify the appliance in question.

Dan O.

 

[RetroGameBoyz]

When I open the thread I didn’t know the model number here’s the real model number real wise a particular model was needed being most refrigeration is the same regardless

fpru19f8rff

It’s a Frigidaire and you didn’t have that also in your list I had to choose Electrolux cause that’s the parent company

 

[Dan O.]

real wise a particular model was needed being most refrigeration is the same regardless

We have no idea how an appliance is designed without its model number. Some appliances may have different components that could cause similar issues. All we can do without specific information is guess. It sounds like you've already had people guessing about your problem. Do you really want more?

It’s a Frigidaire and you didn’t have that also in your list

There is an option "Frigidaire/Electrolux" in Refrigerators & Freezers forum category but that is less important than the product's actual model number.


Dan O.

 

[RetroGameBoyz]

We have no idea how an appliance is designed without its model number. Some appliances may have different components that could cause similar issues. All we can do without specific information is guess. It sounds like you've already had people guessing about your problem. Do you really want more?

Ok thanks - so any ideas on the issue based on the real information I did post?

 

[Dan O.]

On that model partial frosting could be caused by lack of refrigerant, a restriction in the refrigeration system or a failure of the compressor itself. All of those would usually be expensive to repair if you don't have an extended warranty. If the compressor itself is the cause, replacement of it is probably not worthwhile and shopping for a new freezer might be in order.


Dan O.

 

[RetroGameBoyz]

thanks - tomorrow’s evaluation hopefully will tell me something- it’s a shame it’s a 2 year old all refrigerator unit. With a matching all freezer - I spent 2500 on it and was told that I have a warranty on the sealed system. But not sure what that covers. Thanks again

 

[Dan O.]

it’s a shame it’s a 2 year old all refrigerator unit.

The components used with the newer environmentally friendly refrigerants are not as durable as the older products were.

was told that I have a warranty on the sealed system. But not sure what that covers.

I looked up the warranty listed for that model (the last page of the owner's manual) which states 1-year only, NO additional sealed system warranty. IF it does happen to have an additional sealed system warranty (or you purchased an extended warranty), any of the possibilities I mention should be covered by it.


Dan O.

 

[RetroGameBoyz]

Called Frigidaire - said sorry it only has a 1yr warranty - I said that is BS - they said hold on and came back without hesitating and said they are replacing the sealed system all parts (compressor, heat exchange, evaporator, filter drier and control board) I need to pay for labor. They know something obviously- waiting on costs for the labor. Appliance company said they would sell me another one with extended warranty- if labor costs are ridiculous) - waiting