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FIXED Frigidaire FFLE3911QW: Washer stopped working in the middle of load and does not drain

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liviekins

Premium Member
Joined
Feb 23, 2021
Messages
4
Location
Toronto, ON
Model Number
FFLE3911QW
Brand
Frigidaire
Age
1-5 years
I was washing a load of clothes and noticed that it was running a lot longer than usual. Upon investigation, I found that the machine was making a buzzing sound. I turned it off and opened the washer to find my clothes were still soaked. I tried to re-run another cycle and this time it filled and did nothing else while still making the buzzing sound. It also started emitting somewhat of a burning smell. I am including a recording of the buzzing sound here.

I've tried to do some troubleshooting and I'm thinking it could be the drain pump? Please let me know if you have any insight on the issue on how I can go about fixing this issue! Thank you!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,806
Location
Vicksburg Junction, Arizona
That link does not work, its says 403 FORBIDDEN.

Yes, I'd first check the drain pump for something stuck/jammed in it.

Here's the drain pump for your model(Video Included):
Drain Pump 5304524452


Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
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Messages
135,806
Location
Vicksburg Junction, Arizona
Ok, That file works, what cycle was the washer in when it made that noise? The drain cycle?

Jake
 

Jake

Appliance Tech - Admin
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Messages
135,806
Location
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Rinse and Spin would also Include the Drain Cycle, so yes check for a foreign object in the drain pump making that noise.

Jake
 

liviekins

Premium Member
Joined
Feb 23, 2021
Messages
4
Location
Toronto, ON
Thank you for all your guidance on this problem, Jake. I found a sock had somehow gotten into the drain pump causing it to jam. As a newbie, I underestimated the amount of water that would leak out when removing the pump and accidentally caused a tiny bit of water damage to the hardwood adjacent to the tiling. That's a fix for another time, but for whoever reads this - don't be like me!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,806
Location
Vicksburg Junction, Arizona
I found a sock had somehow gotten into the drain pump causing it to jam.
Excellent, glad that was all it was.(y)

Thanks for the update!

Jake
 
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