Frigidaire Refrigerator FFHS2311LWMA Damper motor or damper switch?

[atquick]

Model Number

FFHS2311LWMA

Brand

Frigidaire

Age

6-10 years

Hey all, new here, just like everyone else, my freezer is cold my fresh food side is not.

I've taken the apart the fridge and tested the Thermistor and the Damper. I disassembled the damper and attached a 12v source to it without the control board involved, and the motor runs perfectly fine. I tested the Thermistor as well, all within spec.

When I go into service mode on the control panel, Damper motor immediately throws a 4 error code.

Do I need to replace my control board or the motor?

 

[Jake]

Here's the tech. data sheet for your model: https://ecommcdnprod.azureedge.net/...roduct_support/DFH/DFHS2313MFHA/808662201.pdf

Do TEST 5--->DAMPER MOTOR sub TEST A, B, C and post the results.

If A or B did not display a “4” this test will display “_” and the motor will not run.
If “4” was displayed in test A or B this test displays “E”, and runs the motor continuously.
--->If motor movement is not heard, there is a problem with the motor or motor circuit.
--->If motor is running, there is a problem with the damper switch or damper switch circuit.

Another member had this similar problem and the new damper door fixed it:

FIXED - FFHS2311PFGA Frigidaire Refrigerator code HI

The fridge is warm and the freezer won’t stop running any ideas?

www.applianceblog.com

Also look here:

FIXED - Frigidaire Refrigerator FFHS2622MSJ air flow on fridge side very weak

I've been getting the H1 error code and beeping even when the door is closed. The air flow from the damper vent is very weak,

www.applianceblog.com

Here's the damper door for your model:
Damper Control Assembly 242303001


Jake