Frigidaire Refrigerator FFHS2611PFEA Hi error and Test Service Mode 5

[hendraiskandar]

Model Number

FFHS2611PFEA

Brand

Frigidaire

Age

1-5 years

Freezer is okay but fridge gave error H1. Did the service mode test no 5. Both sub test A and B showed good. Repeat sub test A and wait a little bit longer and the indication changed from 0 to 4. Same thing with sub test B that change to 4 after a while. But when trying to do Sub Test C, it showed only "_". I was expecting for 'E" display but it did not showed up. What could be a problem ?

Thanks, HI

 

[Jake]

I'm attaching your tech. data sheet below.

If A or B did not display a “4” this test will display “_” and the motor will not run.
If “4” was displayed in test A or B this test displays “E”, and runs the motor continuously.
--->If motor movement is not heard, there is a problem with the motor or motor circuit.
--->If motor is running, there is a problem with the damper switch or damper switch circuit.

Did you hear the damper motor running? Also is the evaporator fan motor in the freezer running when you open the freezer door?

Another member had this similar problem and the new damper door fixed it:

FIXED - FFHS2311PFGA Frigidaire Refrigerator code HI

The fridge is warm and the freezer won’t stop running any ideas?

www.applianceblog.com

Here's the damper door for your model you can order:
Damper Control Assembly 242303001


Jake

 

[hendraiskandar]

I believe the damper motor is running. The evaporator fan is also working.
One thing that I just found out was the return air flow path was frozen. I tried to clear the path. After that the freezer doesn't create "icing" anymore but the H1 error is still there. So could it be the damper switch has problem ?

 

[Jake]

Yes, I'd replace the damper if I was you, that's usually the cause of this problem.

Jake

 

[hendraiskandar]

I did another test closing and opening the damper. Both test fail but the motor running. One thing in common that I can feel that there is air flow from the damper. Not a very big flow. Even when it is not in the test mode, the air flow is still there. Could it be another problem ?

 

[Jake]

If you open the freezer door do you feel noticeably more air through the damper?

Jake

 

[hendraiskandar]

The air flow is same with or without opening the freezer door

 

[Jake]

Ok, then like I said above its most likely a bad damper assembly.

Jake

 

[hendraiskandar]

Thanks.

 

[Jake]

Your welcome!

Jake