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Frigidaire Refrigerator FGHD2368TF3 not getting cold enough, freezer works fine


Mar 19, 2023
Model Number
6-10 years
Last week I noticed that my fridge wasn't cold enough (not warm but not cold). I thought maybe one of the kids left the door open and it got frozen up.
I unplugged the fridge and opened the doors for half a day. Plugged it back in and let it run for 24 hrs.

Next morning the fridge still doesn't seem cold enough, go out and buy a fridge thermometer and see it's around 7 degrees Celsius.
Wake up the next morning with a SY EF error code and fridge still doesn't seem to be at the right temperature. Unplug the fridge and remove the evaporator fan in the bottom freezer. No ice buildup, getting a resistance reading of 360 ohms on the fan.
Plug the fan back in and reassemble the fridge to go to bed. Wake up the next morning and fridge has hit the temperature but I'm thinking it's because it's been running for so long and is empty.
Find out you can put it in diagnostic mode, Fan on "Off" reads 15, Fan on "Low" reads 12 but can't hear it running, Fan on "High" goes up to 60 and seems to run fine (weird thing is that sometimes the fan will won't turn on at all and "High" will give a reading of 5)

I bought a fan motor on amazon last night for $200!! because I was in a panic and need to have a fridge. It should be arriving tomorrow but I might not be able to return it if it's been installed. I'm worried that it could be the control board or possibly something else.

Is there anything else I can do to narrow down the problem? I'm worried about putting food back in the fridge and have the temperature start dropping once we start using it again (I think it's at the temperature because it had enough time to get cold without the evap fan running and keeping it closed)
Yes, I agree its a faulty freezer evaporator fan motor.

Here's the freezer evaporator fan motor for your model:

This video shows you how to replace the freezer evaporator fan motor:

You may want to look at this video too, it covers more of these models:

Let us know how it goes.

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