- Feb 16, 2020
- Flowood, MS
- Model Number
- 6-10 years
We are having an issue with our refrigerator periodically freezing food. We had a tech come out to evaluate and he is telling us we need a new compressor, evaporator, heat exchanger and filter drier. Does this sound correct? He never pulled the fridge from the wall so I’m not sure how he checked all of these components. I understand that we have a sealed system issue from the frost pattern (see above).
I have replaced the thermistor but that made no change. I feel like the tech is taking a “shotgun” approach to the repair but I am looking for guidance here. Should all of these components be replaced together or should we dig deeper for the issue. I am considering calling another company to come out and take a look.
I do not have a lot of confidence because the tech did not reinstall the bottom drawer correctly and he first said we had a damper problem. Then he realized the fridge and freezer are separate units connected with a trim kit. Not sure of this guys experience level.
Any direction would be greatly appreciated.