Frigidaire washer tearing up clothes

Tfg56

Premium Member
Joined
Dec 5, 2018
Messages
2
Location
florida
Has anyone had problems with their top loading Frigidaire washing machine tearing their clothes up? Apparently my clothes are getting caught underneath the agitator and holes are being ripped into the clothes-mostly shirts. After a few months and 3 repair people who could not solve the problem later, Frigidaire replaced the washer. Today I used the new one and the exact same thing happened. Now I just want a refund or a different style of washer, but was not able to get far today. The person who says they are the corporate manager was rude and said she is as high up on the chain that I can go to try to get this issue resolved. Any advice?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,200
Location
McMullen Valley, Arizona
What's the model number of your washer?

Click here: Appliance Parts

Then you will see a link that says: How to find a model number.

Where did you buy it from?

Jake
 

Tfg56

Premium Member
Joined
Dec 5, 2018
Messages
2
Location
florida
Model #FFTW4120SW1. It was included in purchase of new home. Home builder doesn’t warrant the appliances so I have to go direct through Frigidaire
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,200
Location
McMullen Valley, Arizona
Ok,

Keep calling Frigidaire and if they can't fix this problem and a brand new one did not fix it either, you'll need to ask the home builder to get you another brand, if it came with the house its their responsibility.

Jake
 
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