The same thing happened to me glow bar went for the 5th time and deflector should is damaged.Ok, so after having this issue and reading through this forum I see that there is some misinformation that is probably confusing people. The first post contains a link to an igniter but it is NOT the right one. This oven has two glowbars, one for the bottom, and one for the top. They are very different in how they function but look similar. The mounts are completely different. The top mount has a casing to protect food from debris in case of a break. The bottom one is completely open. The plugs are the same but the glowbars themselves are NOT interchangable.