dabsr64
Premium Member
- Model Number
- CGS990SET7SS
- Brand
- GE
- Age
- 6-10 years
Sorry ..I'm at my wits very end, hopefully you fine folks can help, but bear with me.
Issue happen a couple months ago and after searching blogs and posts online, i found a possible cause .. a burnt out ignitor.
After researching how to replace it, i ordered a new one (from Amazon because i have Prime and they handle returns - if needed, great) and when the part came in, the ignitor coil (for lack of better term), was broken. The packing was horrible, sticking the ignitor coil into a block of foam whereas the rest of the ignitor was free to get tossed around in the box .. ultimately breaking the "coil".
So i returned it and got it replaced .. somehow someway the new one showed, package the same way but was not broken this time .. so with the help of my youngest son, (I'm a fat man with chipped bones in both knees) under my direction he removed everything necessary and successfully replaced the ignitor .. stressing out the whole time trying to to damage the new one. But i noticed when removing the deflector assembly that there seemed to be what looked like a bullet hole, but from in between the bottom of the pan and opposite side of the shield, which lined up with where the ignitor sat.
Ignorantly and stupidly i had my son re-assemble the damaged deflector assembly. Low and behold .. trying the bottom over worked ... for about 20 minutes. Then there was a low decibel pop and the oven never held the heat and eventually cooled.
So .. this time, with my model number, i went directly to GE, ordered yet another ignitor AND the complete deflector assembly.
They came separately, the deflector assembly first. then a few days later, the ignitor. And the latest new ignitor was .. packaged the same was as the others and yes, also broken.
I got on the phone with GE, the rep was very helpful and apologetic and sent another new one which i received a mere few days later (today actually).
i didnt have my son to help, so i did it myself .. took my time .. had gym mats to awkwardly kneel on. i was successful carefully replacing the ignitor and when it came time to put the new deflector assembly in, i noticed that the heat shield on the new one and the damaged one were different. They installed the original heat shield upside down ! So the vital cut out that sits just above the ignitor, was at the other side .. causing the heat to apparently burn that bullet like hole and break the ignitor.
Long story longer .. i got everything buttoned up .. confident that this oven will last longer than the 8 years ive had it and ... the lower oven will not heat up.
im so very sorry for the length of this, ive never posted to a board and i want everyone to get the complete picture.
ANY help would be so appreciated.
thank you a million times in advance and im sorry if i broke rules with my post .. i dont know what else to do
Issue happen a couple months ago and after searching blogs and posts online, i found a possible cause .. a burnt out ignitor.
After researching how to replace it, i ordered a new one (from Amazon because i have Prime and they handle returns - if needed, great) and when the part came in, the ignitor coil (for lack of better term), was broken. The packing was horrible, sticking the ignitor coil into a block of foam whereas the rest of the ignitor was free to get tossed around in the box .. ultimately breaking the "coil".
So i returned it and got it replaced .. somehow someway the new one showed, package the same way but was not broken this time .. so with the help of my youngest son, (I'm a fat man with chipped bones in both knees) under my direction he removed everything necessary and successfully replaced the ignitor .. stressing out the whole time trying to to damage the new one. But i noticed when removing the deflector assembly that there seemed to be what looked like a bullet hole, but from in between the bottom of the pan and opposite side of the shield, which lined up with where the ignitor sat.
Ignorantly and stupidly i had my son re-assemble the damaged deflector assembly. Low and behold .. trying the bottom over worked ... for about 20 minutes. Then there was a low decibel pop and the oven never held the heat and eventually cooled.
So .. this time, with my model number, i went directly to GE, ordered yet another ignitor AND the complete deflector assembly.
They came separately, the deflector assembly first. then a few days later, the ignitor. And the latest new ignitor was .. packaged the same was as the others and yes, also broken.
I got on the phone with GE, the rep was very helpful and apologetic and sent another new one which i received a mere few days later (today actually).
i didnt have my son to help, so i did it myself .. took my time .. had gym mats to awkwardly kneel on. i was successful carefully replacing the ignitor and when it came time to put the new deflector assembly in, i noticed that the heat shield on the new one and the damaged one were different. They installed the original heat shield upside down ! So the vital cut out that sits just above the ignitor, was at the other side .. causing the heat to apparently burn that bullet like hole and break the ignitor.
Long story longer .. i got everything buttoned up .. confident that this oven will last longer than the 8 years ive had it and ... the lower oven will not heat up.
im so very sorry for the length of this, ive never posted to a board and i want everyone to get the complete picture.
ANY help would be so appreciated.
thank you a million times in advance and im sorry if i broke rules with my post .. i dont know what else to do
