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FIXED GE Dishwasher GDT695SMJ0ES intermittent wakeup + power loss

smarshall

Premium Member
Joined
Aug 27, 2022
Messages
5
Location
New Mexico
Model Number
GDT695SMJ0ES
Brand
GE
Age
1-5 years
Hello, I have a GE GDT695SMJES (5yr old, use ~4x a week) and have been experiencing intermittent wake ups for over a year. At first we only noticed it once a morning. The past many months it's more frequent (we hear it 3 times a day but probably more when we're not around). Last week was our first power loss, but while troubleshooting (and trying other outlets) it came back to life.

Are these random wakeups a sign of imminent failure? Is the sound an intentional warning? I can live with them if there's no harm. There is no error in Consumer Error Mode. I'm not to confident on how to pull out the control board to check the status light, and I'm not certain if this will tell me anything.

In this thread member Browndog replaced the UI board, but I'm not sure if this is even necessary. That thread was locked so I thought I'd just on this one.

Thank you all kindly!

Added complete model number
 
Last edited by a moderator:
I hate to ask such a dumb questions, but I want to make sure I know what you mean by power cycling. I thought that meant turning on and off, but if the dishwasher won't turn on how can you then turn it on and off? In my case I used an extension cord to other outlets because I thought the outlet was bad, but then it came back to life.

I've heard the wakeup tone 3 times this past hour. I originally came here because I'm having issues getting pressure to my upper rack. I looked at the clear portion of the diverter visible from the bottom of the machine and the ball moves freely. I'm not leaking so I'm hoping my taking apart the assemblies on the inside and putting it back together may correct whatever was wrong. I've often wondered if that wake up sound was the dishwasher trying to tell me something was wrong.
 
Hi, Your missing a digit in your model number, read it from the model number tag located inside the door on the tub frame.

Here's the results I get:
GDT695SMJ0ES
GDT695SMJ2ES
GDT695SMJ4ES
GDT695SMJ5ES

Yes, when it does random things without you around the dishwasher and when the dishwasher is not in use, its always the UI Board that is the problem. You will need the new UI Board.

Here's the UI(user interface) Board for your model you can order: WD21X31902

"NOTE--->When replacing UI control boards, the new UI Board MUST be configured as per the instructions included with the replacement. If the personality is not set by using the 4 jumpers, the buttons, LED’s or cycles will not function properly"

Here's another member that happened too, and the new UI Board fixed it:

Here's the service manual instructions for your exact model:

You will need to remove the whole door, then separate the door, then remove the front control console, to replace the UI Board.

Here's the service manual for your model: https://drive.google.com/open?id=1M-G9W3HiaYnihdB5Cy-jfSPoVf8DZ7j7

Page 28 Door Removal
Page 30 Separate Door
Page 31 Front Control Console Removal
Page 32 UI Removal

Let us know how it goes after you replace the UI Board.

Jake
 
Hi Jake! What amazing help you're providing--you really went above and beyond. I originally posted in someone else's thread (who had an unrelated model dishwasher) and I see you took it out of theirs and created my own, and offered this very specific and direct advice. I'm sure you did that deliberately to help organize this forum. (I originally posted in the other thread fearing this has already been asked too many times :)

You are correct! My model is "GDT695SMJ0ES" - (on my original receipt the "0" is missing!)

Thank you for linking the other poster who had this issue with a similar model as mine. May I ask, is this UI Board issue which causes random "wake up" beeping tones just a nuisance or does this indicate imminent failure (must I replace the board now)? The sounds are not my main issue with my dishwasher (although I thought it may be an indication as to what is wrong). I was in the process of investigating my main issue when I found those previous posts about the wake up sounds so I thought to investigate that too.

My main issue is that dishes don't get properly cleaned. The issue appears worst with the upper rack. Other times when dishes on the lower rack haven't been properly cleaned may be a result of times when my soap compartment door doesn't open - it seems I have multiple issues and it's hard keeping track of symptoms. The upper rack issue appears to be (by opening the door during operation) I do not get enough pressure out of the upper arm to have it spin (maybe I should get a clear door to see?).

I've taken apart the circulation system and there are no clogs. There are no leaks and I visually inspected the diverter by turning the machine over, and the ball moves freely. I did not remove the diverter though as I didn't want to make it worse.

I've suspected maybe the upper dish rack isn't getting pushed in far enough to properly engage and seal with the mid spray arm docking port. Has that ever been an issue? Could the UI Board be causing this? What about the soap compartment? Thank you!
 
I've suspected maybe the upper dish rack isn't getting pushed in far enough to properly engage and seal with the mid spray arm docking port. Has that ever been an issue? Could the UI Board be causing this? What about the soap compartment?
I don't know for sure the answers to those without ASSUMEing LOL.

You will probably need to remove the diverter to see if something is in it causing it--->Page 57 to 59 explains about the diverter in the service manual I posted above.

Here's the diverter assembly for your model:
WD19X25278 Diverter Asm Kit


Here's the video:

Jake
 
Thank you! I'm planning to see if my reassembly may have fixed things. If I end up buying a replacement part for any of the above I will come back to share my experience.
 
Ok, sounds good. Thanks!

Jake
 
This reply is 2 months late, my apologies. Mid-September came and there were still issues. I kept tinkering to find a solution and occassionally I convinced myself things were improving. Finally I did what you said and replaced the UI board. Immediately all my issues were resolved.

There were multiple things happening and I just coughed it up to being an aging machine. For instance, all this time my detergent comparment would sometimes not open. My main issue was the top rack not getting cleaned, but sometimes the bottom would suffer too, and the silverware rack at the top. I assumed that must be a simple water pressure thing, and in fact thought not enough water was filling.

Then there was the tones I kept hearing. In hindsight it makes sense this is a board issue, but didn't see how that would affect water pressure (which I incorrectly diagnosed as being the issue).

But yes, the board swap fixed everything all at once. So people out there reading this, if you sound like me, do as Jake says. Switch out the board!!
 
Excellent @smarshall glad to hear the new UI Board fixed it.(y)

Thanks for the update and added information!
 

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