FIXED GE GFE29HMECES Fridge not Cooling, but freezer works fine

therabbittree

Member
Joined
Jun 19, 2019
Messages
6
Location
Red Hook, NY
Model Number
GFE29HMECES
Brand
GE
Age
1-5 years
Please help!
Our 2013 GE Slate Fridge is not cooling the fridge is set for 34 degrees and running at 62-65 degrees the freezer is working fine. I have cleaned the evaporator fan shroud tube and vacuumed any dust bunnies out from behind / underneath the fridge. The Model # is GFE29HMECES Serial #sticker on back says is: FG0133610576:AA121310G060 Serial GA513077 build date 04/19/13 . Any ideas?
Thank you,
Deo
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,964
Location
McMullen Valley, Arizona
Hi Deo,

Do you hear the evaporator fan motor running inside the refrigerator section when you open the door?

GE has had some issues with that fan motor going bad, thus causing this problem.

Here it is for your model:
WR60X26866 Fan Dc Ff Evap



Let us know what you find.

Jake
 

therabbittree

Member
Joined
Jun 19, 2019
Messages
6
Location
Red Hook, NY
no, I don't hear any fans. When I took off the back of fridge and vacuumed the other fan area that fan was spinning. I watched the video and ordered your fan. I hope to install when it arrives. I will update post then.
Thanks,
Deo
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,964
Location
McMullen Valley, Arizona
Ok sounds good, yes keep us posted when you get that evaporator fan motor replaced in the refrigerator section.

Jake
 

therabbittree

Member
Joined
Jun 19, 2019
Messages
6
Location
Red Hook, NY
I just received the evap fan , but the package doesnt include the download for the fan update? The video showed a memory stick down load to the fridge???
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,964
Location
McMullen Valley, Arizona
On your model is doesn't take the update.

If the refrigerator was made between (May 2014 - Mar 2015) with the serial range HD - FF the software must be updated.

Yours is not in that range.

Jake
 

therabbittree

Member
Joined
Jun 19, 2019
Messages
6
Location
Red Hook, NY
Ok , swapped the evap fan last night. Approx 10pm And today 5pmthe temp is down to 39 in fridge its set at 34. I had ordered the sum module software update WR98R882802. I just received it , but probably return it now.
Thanks,
Deo
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
99,964
Location
McMullen Valley, Arizona
Ok Deo, sounds like your back in business.:)

Thanks for the update!

Jake
 
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