FIXED GE GTWN4950L0WS Top Load Washer won't agitate or spin.

[kewalter]

Model Number

GTWN4950L0WS

Brand

GE

Age

6-10 years

I have a GE washer, model GTWN4950L0WS that has stopped agitating and spinning.

The washer fills fine but when it gets to the wash cycle it just sits there silently and does nothing. No sounds or hint of it attempting to do anything. After awhile it progresses to the next step and drains. When it gets to the spin cycle, the water pump kicks in, but again it shows no signs of trying to spin.

I've already tried replacing the control board with no luck and have tried a motor reset multiple times by unplugging, plugging it back in and lifting/lowering the lid 6 times. I've reseated multiple wires and connectors to check connections. When I lift and lower the lid I'm able to interrupt the water fill, so it seems that the magnetic lid switch is working properly. I checked the motor status light on the motor controller and it's a single blink with no pauses, which looks to mean it's operating normally.

I'm not really sure what to check next. I'd appreciate any help or direction on troubleshooting.

 

[rickgburton]

I've already tried replacing the control board

The washer won't work unless you programmed the new control board after you installed it. Did it come with instructions? Do you have your tech sheet? So far I haven't been able to find one for that model.

 

[Jake]

I agree with Rick,

And also, After the repair is done the code must be cleared. Did you clear the code after you installed the control board?


1 flash - This means that the tub took more than 25 seconds to stop. This code will shut down the motor so this code must be cleared for the washer to operate. Clear the code as described below. Once the error code is cleared, start a spin cycle and wait for the tub to reach full speed. Then open the lid, if the tub takes over 25 seconds to stop or if the same code reoccurs, replace the motor.

To clear the error code, turn the washer off. Then disconnect power for about 20 seconds. Next, reconnect power then open and close the lid five or more times within 12 seconds in the first 30 seconds of power-up.

Here's the motor for your model(Video Included):
GE WH20X10066 Mtr & Invtr Asm


Jake

 

[kewalter]

Thanks for the responses guys.

The washer won't work unless you programmed the new control board after you installed it. Did it come with instructions? Do you have your tech sheet? So far I haven't been able to find one for that model.

There were no instructions for programming or anything. I replaced it and the washer still works the same as before. It goes through all the cycles as it should, but during the wash and spin cycles, I get no response from the motor.

And also, After the repair is done the code must be cleared. Did you clear the code after you installed the control board?

1 flash - This means that the tub took more than 25 seconds to stop. This code will shut down the motor so this code must be cleared for the washer to operate. Clear the code as described below. Once the error code is cleared, start a spin cycle and wait for the tub to reach full speed. Then open the lid, if the tub takes over 25 seconds to stop or if the same code reoccurs, replace the motor.

To clear the error code, turn the washer off. Then disconnect power for about 20 seconds. Next, reconnect power then open and close the lid five or more times within 12 seconds in the first 30 seconds of power-up.

To clarify, I'm not getting an error code. It's not a single blink followed by a pause. It's a consistent 1s on, 1s off blink. Regardless, I have done the steps to clear the codes/reset the motor multiple times while troubleshooting.


I did come across this possibility.

Their issue was a failed fuse link in the power running to the motor. However, it doesn't seem to exists on my washer. I've unwrapped the entire wiring harness running to the power and followed the entire line and don't see any fuse in the line. I also don't see it on the electrical diagram sheet. It's listed on the parts diagram on the link above though.

 

[Jake]

Correct, I don't find it on your model.

But if you click here: WH49X10055 Fusible Link Kit Then when you put your model number in the Appliance Compatibility Tool is says your model has it, strange.

But It's No Longer Available.

Jake

 

[josephf]

i have almost the same issue but on a different model ge washer. did you ever find the cause of your problem?

 

[kewalter]

I ended up having to replace the whole motor assembly. It been working fine since then.