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GE Profile PHP9036SJ1SS Induction Burner Issue

kernhills

Premium Member
Joined
Feb 19, 2019
Messages
2
Location
CA
Model Number
PHP9036SJ1SS
Brand
GE
Age
1-5 years
Hello. I have a GE Profile Induction cooktop (Model PHP9036SJ1SS) that has been installed for about 6 weeks. It was working fine when we installed it. Yesterday, we noticed that the two burners on the right side quit working. We can turn the burner on and set power level, but it turns itself off in 4-6 seconds.

The light for the burner power level comes on, but I don't hear any click or sound I normally hear when the burners in the center and middle side come on (you can hear a buzz normally when the pan is on them). Not sure why they are shutting off before they even begin heating.

Also, for the first time, the fan in the unit ran continuously until the next morning when I reset the breaker in order to turn it off. There had not been anything on the cooktop for over 12 hours and it kept running. I would like to know what part is at fault and instructions on replacing it if possible. Since we waited over a year from purchasing to do the install and kitchen remodel, it is not under warranty unfortunately.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
36,486
Location
Murray, Utah 84107, United States
Sounds like the generator board might be the problem but so far I haven't been able to locate the tech sheet or wiring diagram for that model. Too bad it's out of warranty. Everything is expensive on that style.

If you post a copy of your tech sheet and wiring diagram I can confirm the generator board: WB27X27182 Generator Board Asm
 

kernhills

Premium Member
Joined
Feb 19, 2019
Messages
2
Location
CA
Thank you for the reply. I will try to look that up today. Wish I hadn't had it sitting around so long before it was installed....
 

Jencad

Member
Joined
Dec 24, 2019
Messages
1
Location
Port Clinton, OH
Did replacing the generator modules/boards resolve the issue? I also waited to long to install the appliances on a remodel and am out of warranty. Have only used the stove a few months and two right burners are doing the exact same thing Kernhills explained. Just in time for the Holidays! Just thought I would check here before going down a rabbit hole trying to fix myself or trying to find a service person relatively close to my small town.
 
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