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GE Profile Refrigerator PFE28RSHGSS sound and door alarm no longer working

LostMyMind

Premium Member
Joined
Aug 1, 2021
Messages
2
Location
PHILADELPHIA
Model Number
PFE28RSHGSS
Brand
GE
Age
6-10 years
Having a strange issue with our GE Profile fridge. I had turned the Sound to "Off" but now the door alarm is no longer working. Changing the Sound back to "On" doesn't help, and the fridge no longer makes any of the noise prompts (i.e., the little tone when it finishes filling a cup of water from the dispenser). The real problem is the door alarm not working, as we have little kids and they are prone to not closing the door all the way. Help!!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,822
Location
McMullen Valley, Arizona

LostMyMind

Premium Member
Joined
Aug 1, 2021
Messages
2
Location
PHILADELPHIA
@Jake Thanks, unfortunately we already gave it a go. We set Sound to "On" and Door Alarm to "On", still no dice! Any ideas what else might be the problem?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
123,822
Location
McMullen Valley, Arizona
Nope, That's all it says to do.

Hopefully another tech. or member has run across this problem and can tell you the fix.

If no one replies back to you here, its best to contact GE to come out at 1-800-432-2737 to see what's going on.

Jake
 
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