GE Refrigerator GYE22HMKBES dispenser control stopped working. no lights inside

[spikey]

i apologize for bugging you again but i want make sure before cutting anything. the picture shows the black/pink going into a heat shrink and as you see the tip of the heat shrink is torn a little. it looks like it goes to this connection then to the hinge screw and then to the dispenser board. what type of connection is that, a butt splice? when i unplug the connector shown and plug it back in i hear the flapper, i think, close.

 

[spikey]

i don’t want to short the main board again but i should be able to check the black/pink for voltage at that connector?

 

[Jake]

what type of connection is that, a butt splice?

Yes, that's what it looks like to me.

Take it off completely and see if there is a break in that black/pink wire, unplug the refrigerator first.

i don’t want to short the main board again but i should be able to check the black/pink for voltage at that connector?

Yes, but check for a break in the black/pink wire first with the butt splice off.

Jake

 

[spikey]

gm. do you know what function that splice/heat shrink would do? is it just a ground to that hinge area screw down? is it a resistor? i have been hesitant to remove it until i know what that is

 

[Jake]

I have no clue, sorry.

Jake

 

[spikey]

see attached. if i check voltage on the connector with the blue check mark on it from the blue wire across to the black/pink what voltage should be there?

 

[Jake]

From the wiring diagram it says +12 volts DC across the blue wire to the black/pink wire.

Jake

 

[spikey]

no dc voltage on either side of that plug. other than that the refrigerator is working just fine. both ice makers work and the fresh food area is cold and the freezer is working. i'm confused now especially since i replaced the main the control board.

 

[Jake]

I'm puzzled myself. I don't know what else could be causing this.

Its best to have GE come out at 1-800-432-2737 to see what's going on.

Jake

 

[spikey]

i think so. do i need to get any return number for the boards i didn’t need?

thanks for your support!

 

[Jake]

You have boards you have not installed yet?

Parts companies won't let you return electronic parts if you already installed them.

Jake