• Please note, some of the links on our site are affiliate links (Learn More)

GE Refrigerator GYE22HMKBES dispenser control stopped working. no lights inside

spikey

Premium Member
Joined
Dec 20, 2020
Messages
29
Location
deerfield beach
i apologize for bugging you again but i want make sure before cutting anything. the picture shows the black/pink going into a heat shrink and as you see the tip of the heat shrink is torn a little. it looks like it goes to this connection then to the hinge screw and then to the dispenser board. what type of connection is that, a butt splice? when i unplug the connector shown and plug it back in i hear the flapper, i think, close.
 

Attachments

  • B9F75EF5-61FC-46F0-8D8C-3A28A4BC8316.jpeg
    B9F75EF5-61FC-46F0-8D8C-3A28A4BC8316.jpeg
    251.8 KB · Views: 80
  • 25EC3C8A-3B4B-457F-A6DE-B3FD9CFE7BC8.jpeg
    25EC3C8A-3B4B-457F-A6DE-B3FD9CFE7BC8.jpeg
    340.5 KB · Views: 80

spikey

Premium Member
Joined
Dec 20, 2020
Messages
29
Location
deerfield beach
i don’t want to short the main board again but i should be able to check the black/pink for voltage at that connector?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,456
Location
Redmond, Oregon
what type of connection is that, a butt splice?
Yes, that's what it looks like to me.

Take it off completely and see if there is a break in that black/pink wire, unplug the refrigerator first.

i don’t want to short the main board again but i should be able to check the black/pink for voltage at that connector?
Yes, but check for a break in the black/pink wire first with the butt splice off.

Jake
 

spikey

Premium Member
Joined
Dec 20, 2020
Messages
29
Location
deerfield beach
gm. do you know what function that splice/heat shrink would do? is it just a ground to that hinge area screw down? is it a resistor? i have been hesitant to remove it until i know what that is
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,456
Location
Redmond, Oregon
I have no clue, sorry.

Jake
 

spikey

Premium Member
Joined
Dec 20, 2020
Messages
29
Location
deerfield beach
see attached. if i check voltage on the connector with the blue check mark on it from the blue wire across to the black/pink what voltage should be there?
 

Attachments

  • AEEA6494-D194-4076-9A6B-A47188CD1CD6.jpeg
    AEEA6494-D194-4076-9A6B-A47188CD1CD6.jpeg
    281.9 KB · Views: 71

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,456
Location
Redmond, Oregon
From the wiring diagram it says +12 volts DC across the blue wire to the black/pink wire.

Jake
 

spikey

Premium Member
Joined
Dec 20, 2020
Messages
29
Location
deerfield beach
no dc voltage on either side of that plug. other than that the refrigerator is working just fine. both ice makers work and the fresh food area is cold and the freezer is working. i'm confused now especially since i replaced the main the control board.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,456
Location
Redmond, Oregon
I'm puzzled myself. I don't know what else could be causing this.

Its best to have GE come out at 1-800-432-2737 to see what's going on.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,456
Location
Redmond, Oregon
You have boards you have not installed yet?

Parts companies won't let you return electronic parts if you already installed them.

Jake
 
Top