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FIXED GE Refrigerator PSHS9PGZBCSS Running but not cooling

RogerB999

Premium Member
Joined
Nov 18, 2021
Messages
8
Location
California
Model Number
PSHS9PGZBCSS
Brand
GE
Age
More than 10 years
the refrigerator and freezer both are not working. The lights are on, and I hear something running, but neither are cooling. I unplugged the refrigerator and plugged back in after 30 minutes, but nothing changed. The controls are set to 4/34 for the freezer/refrigerator, but the temps are 60/68.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,082
Location
Redmond, Oregon
Hi,

Pull the refrigerator out from the wall, then remove the lower rear access panel then put your hand on the top of your compressor(big black ball shaped part) and feel if its warm and vibrating, also check and see if the condenser fan motor that mounts next to it is running.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,082
Location
Redmond, Oregon
Ok, then its possibly the compressor inverter or motherboard. But more times its a bad compressor inverter than motherboard that causes the compressor not to run.

Read this thread: FIXED GE Profile French Door Refrigerator Freezer Not working properly Rick goes into very good detail about how to test your compressor inverter.

Your model uses the exact same compressor inverter.

Here's the compressor inverter for your model:
GE WR49X10283 Inverter W/jumpers Kit


Here's the motherboard for your model:
GE WR55X11059 Board Main Combined Hmi


Jake
 

RogerB999

Premium Member
Joined
Nov 18, 2021
Messages
8
Location
California
Thanks Jake. We had a tech out who also diagnosed the Inverter failure and replaced it. All is good now
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
134,082
Location
Redmond, Oregon
Excellent Roger, glad to hear that.(y)

Thanks for the update!

Jake
 
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