GE side by side refrigerator ESS25LSRCSS dripping water at dispenser

[VinnyDe]

Model Number

ESS25LSRCSS

Brand

GE

Age

More than 10 years

The water is dripping in the dispenser area. I've replaced so far the dispenser actuator, solenoid assembly and the flapper. I've also replaced in rear the water valve. It still drips water in the dispenser area. Thank you in advance for any help. Vinny

 

[Jake]

When was the last time you replaced the water filter?

Here's the water filter for your model:
Water Filter MWFP


Anytime you replace the water filter OR water inlet valve you have to draw 10 full glasses of water from the water dispenser to get the air out of the water lines, or it will cause this problem your having now.

Jake

 

[VinnyDe]

Yes, when I replaced everything I drew 2 gal of water from the dispenser and the filter was replaced at the same time. Ice and water are working normally its just this dripping problem. When I removed the control panel to replace the flapper and solenoid it appeared more like a condensation build up around dispenser area. Thank you

 

[Jake]

So are you saying the condensation is dripping or the water from the water dispenser is dripping?

Jake

 

[VinnyDe]

Yes, the water is dripping all around the dispenser. Is it possible the water line in the freezer door is broken somewhere.

 

[Jake]

No, because the water could not go up into the dispenser, it would have to run down inside the door onto the floor.

You will need to have GE come out to see what's going on, I'm not sure what your talking about when you say all around the dispenser.

Jake

 

[VinnyDe]

I have removed the control panel and taken a photo to show you what condensation Im talking about. The solenoid, flapper and area around that are all dripping. Thank you Vinny

 

[Jake]

Perfect Vinny, Thanks, yes looks like condensation.

Get a flashlight and shine it down through your ice chute and see on the other side if you have light coming out from the ice dispenser door.

Let us know what you find.

Jake

 

[VinnyDe]

Jake I did as you requested and shined a light thru ice chute but could not see a spec of light at dispenser. I did remove the control panel to get a good view and made the room dark also but no light. I guess this is a real puzzler.

 

[Jake]

Ok, then it's likely the freezer door is iced up inside and causing this problem. GE had a massive problem like that more than 10 years ago, and yours seems to be the victim of it too now.

Time to go refrigerator shopping.

We recommend Whirlpool, Maytag, KitchenAid, Amana and Kenmore made by Whirlpool the first 3 digits of the model number will show 106 if its a Kenmore made by Whirlpool.

Jake

 

[VinnyDe]

Jake, Thank you for all your help. Vinny

 

[Jake]

Your welcome Vinny!

Jake