GE Washer GFW550SSN0WW drain pump clearing algorithm failed

[Tyler C]

Model Number

GFW550SSN0WW

Brand

GE

Age

1-5 years

Code 18:drain pump clearing algorithm failed I've cleaned tub to drain hose the black short one, I've cleaned the blue long drain hose, I've cleaned pump filter I've done all I know but I'm running out of ideas but it will get stuck like it wants to drain but won't spin and it's intermittent because when I run spin test it works.

 

[jeff1]

Hi,

Might help....a copy:

18
Problem - Not draining
Possible causes - Check the washer drain for a clog. Check the drain hose for a kink or restriction. Unplug the washer and check the wire harness connection between the electronic control board and the drain pump. Reconnect any loose wires or replace the wire harness if damaged. If the drain pump doesn't run when activated, replace it.
Possible part - Drain pump

Sorry couldn't help more,

jeff sr.

 

[Tyler C]

Yea unfortunately none of that seems to be the issue I'm having GE come out Friday but don't want to as they charge 109 just to show up

 

[jeff1]

as they charge 109 just to show up

They would likely "just show up" for a lot less.....but when someone comes with experience with your product in a vehicle that often has parts for your product in it and has insurance on the vehicle and insurance on the service person as well as specalized tools, the cost goes up.

JMO!

jeff sr.

 

[Tyler C]

To me 109 is alot to have someone walk up to my door and not even have looked at the product yet is all I'm saying I get they need to charge a fee to survive but for my pocket book that's alot

 

[jeff1]

If you get a chance, let us know what they find/see.

jeff sr.

 

[Tyler C]

Yes I have a family friend who used to fix appliances who's gonna look at it he thinks it's motherboard sending false signal and if he can't fix it GE will be out Friday and I'll let everyone know

 

[Tyler C]

This is the final verdict from GE but I'm not so sure this is the case gonna run some loads and see.

 

[jeff1]

Run a few loads and see what happens.

Drain hose pushed down too far into the stand pipe will cause issues....but poor or clogged draining issue

Thank for the update....so far.

jeff sr.

 

[Tyler C]

Back to code 18 after one load now waiting until Tuesday for them to come back out

 

[jeff1]

Oh crap!

jeff sr.