dtbaker61
Premium Member
- Model Number
- GTW330ASK4WW
- Brand
- GE
- Age
- 1-5 years
I have a GE GTW330ASK4WW that is not finishing with fast spin... throws out-of-balance' error and leaves clothes sopping wet.
Observations:
- seems like drain is incomplete as I can hear a little water between tub and agitator if I wiggle agitator/drum to simulate OOB
- light load, even NO clothes will not finish 'drain and spin' with fast spin
- fill, agitate, drain, and slow spin seem fine
- volume of water draining seems fine
- drain is not clogged.
- final drain after rinse ok, starts slow spin, little bit of audible knocking out of balance, washer quits spin, adds water, tries again, fails fast spin and ends cycle sopping wet. same result with 'drain and spin' even with light well-balanced load, even with NO load it never hits fast spin any more. Washer seems to have developed this error over the last month, failing occasionally at first, but every time now.
Things tried so far:
- replaced suspension rods. (there are no rubber straps at top on this model)
- lid locks/unlocks fine
- cleared motor codes with unplug, wait, plug, 6x lid open/close
- checked drain hose, clear
- looked inside drain pump, impeller clear
- pulled drain pump, no blockage above pump, and really hardly any water trapped in drain pan, just a little sloshing I guess
What's next?
Is it advisable/possible to pull the agitator to see if something is trapped under it causing OOB? It looks like this model has a one-piece agitator/footpiece held on with a bolt visible at bottom of agitator auger.
---update---
I have not pulled agitator, but I did notice rubber bits collecting around pulley cover.... so I pulled the cover, and found a sad looking belt that looks like a dog has been chewing on it... not broken, but not in very good shape. slightly loose on pulleys such that it may have been slipping under torque and failed to accelerate to fast spin?
----
I read a few threads where a new speed sensor may have worked, but I am wondering how since this SEEMS to be a balance issue. What else can I pull apart to find cause of balance problem?
Observations:
- seems like drain is incomplete as I can hear a little water between tub and agitator if I wiggle agitator/drum to simulate OOB
- light load, even NO clothes will not finish 'drain and spin' with fast spin
- fill, agitate, drain, and slow spin seem fine
- volume of water draining seems fine
- drain is not clogged.
- final drain after rinse ok, starts slow spin, little bit of audible knocking out of balance, washer quits spin, adds water, tries again, fails fast spin and ends cycle sopping wet. same result with 'drain and spin' even with light well-balanced load, even with NO load it never hits fast spin any more. Washer seems to have developed this error over the last month, failing occasionally at first, but every time now.
Things tried so far:
- replaced suspension rods. (there are no rubber straps at top on this model)
- lid locks/unlocks fine
- cleared motor codes with unplug, wait, plug, 6x lid open/close
- checked drain hose, clear
- looked inside drain pump, impeller clear
- pulled drain pump, no blockage above pump, and really hardly any water trapped in drain pan, just a little sloshing I guess
What's next?
Is it advisable/possible to pull the agitator to see if something is trapped under it causing OOB? It looks like this model has a one-piece agitator/footpiece held on with a bolt visible at bottom of agitator auger.
---update---
I have not pulled agitator, but I did notice rubber bits collecting around pulley cover.... so I pulled the cover, and found a sad looking belt that looks like a dog has been chewing on it... not broken, but not in very good shape. slightly loose on pulleys such that it may have been slipping under torque and failed to accelerate to fast spin?
----
I read a few threads where a new speed sensor may have worked, but I am wondering how since this SEEMS to be a balance issue. What else can I pull apart to find cause of balance problem?
Last edited: