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FIXED GE Washer GTW465ASN1WW won't lock or spin

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BrandyS

Premium Member
Joined
Jul 31, 2021
Messages
2
Location
70633
Model Number
GTW465ASN1WW
Brand
GE
Age
1-5 years
I have replaced the lid lock switch. After going into the diagnostic system, it recognizes the lid switch. I keep getting the fault code, #23 Critical lid lock failure. The machine will not lock the lid and therefore will not spin. It drains and agitates. Tested the lid lock harness and it reads 77 between the red & yellow when the lid is closed and 0 when it is open. Hoping I don't have to replace the control board. Going on 3 weeks without a washer...any help would be appreciated!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,576
Location
McMullen Valley, Arizona
Hi,

Rick explains how to test it here to verify if that one you got is bad or not:
Read post #17 and post #21 of Ricks posts there.

If the lid switch is good, then you do have a bad control board.

Here's the control board for your model you can order:

Jake
 

BrandyS

Premium Member
Joined
Jul 31, 2021
Messages
2
Location
70633
I ended up having replace the control board, but that's cheaper than a new machine! Thanks for pointing me in the right direction!
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
125,576
Location
McMullen Valley, Arizona
Excellent, glad to hear the new control board fixed it.(y)

Thanks for the update!

Jake
 
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