GE Washer GTW680BSJ0WS Leaking and not agitating/spinning

[lokelo]

Model Number

GTW680BSJ0WS

Brand

GE

Age

1-5 years

Having some strange issues with my washer.
Sometimes it won't finish spinning out and putting it on spin cycle it still won't spin. You can hear a ticking/buzzing noise coming from the shift actuator - https://www.repairclinic.com/PartDetail/Shift-Actuator/WH03X30517/4961069.
The blue piece spins and raises/lowers the paddle. It spins at a constant rate.

I'm also having some intermittent leaking coming out from the bottom of the washer but not 100% sure where its coming from.

After being unplugged for a while, it works, sometimes. It has been acting up more often lately.

I checked the error codes and the only one that seemed remotely relevant is 13, for the lid switch per this link - https://drive.google.com/file/d/1FiXXV68WvPZ4ukyUXtY7PGIV2C8bpVkK/view

I put it in Field Service mode and tested the lid switch with no issue

I tried just the drain pump (12) and that worked.
The Spin (14) and agitate (15) options just do the same clicking noise described above.

Any idea on where to start? Hoping its cheaper to fix than it is to replace.

 

[Jake]

Take the belt off the transmission and motor pulleys and see if the motor runs by-itself in spin.

If so, that indicates you have a problem in your transmission.

Here's the transmission for your model:

GE WH38X27333 Platform Trans Asm Kit He (AP6286886) - AppliancePartsPros.com

PLATFORM TRANS ASM KIT HE WH38X27333 / AP6286886 made by GE

click.linksynergy.com

Jake

 

[lokelo]

Its working today. Not leaking either.
I'm only running smaller loads in case it stops so I don't have to empty it out by hand.

This isn't the first time that it sitting for a day or so has gotten it working again.

 

[lokelo]

Also, I was able to rotate the motor by hand with the belt attached when the shift actuator was doing its thing. Next time it acts up I will try to take the belt off and see if it acts differently. I'm wondering if somehow the water dripping over the pulley had something to do with it?

 

[Jake]

I was able to rotate the motor by hand with the belt attached when the shift actuator was doing its thing. Next time it acts up I will try to take the belt off and see if it acts differently.

Ok yes, good idea!

I'm wondering if somehow the water dripping over the pulley had something to do with it?

That's exactly what I was thinking too.

Its very important that you find that leak first.

Jake

 

[lokelo]

It is not leaking at the moment. I thought that maybe it was the seal at the bottom of the tub but was not able to get the spanner nut off. I don't have one of those special tools and a pipe wrench would not work.

 

[Jake]

A pipe wrench should work, but find a pipe wrench with a short handle on it.

Jake

 

[lokelo]

I couldn't get it to budge one bit. I was turning it clockwise since its a left handed thread. I stopped before I stripped the nut out.
If it starts leaking again I'll have to buy one of the remover tools I guess.

 

[Jake]

Ok, I understand now.

Try to soak the hub nut liberally in rust buster or liquid wrench overnight before you attempt getting it off again.

Jake

 

[lokelo]

So it has been leaking worse lately and not working for a day or 2 after 1-2 washes so I finally broke down and tore the washer apart entirely.
I had to use a pair of vice grips and a hammer to get the hub nut off and have ordered a replacement as well as some washers.

It does not appear that my washer has a removeable seal, anyone able to confirm? The seal on top of the transmission assembly (part 320 on this page https://www.repairclinic.com/Produc...6e2503/0686a040-9b27-5e7a-42fb-5539354e003d/y) seems to be in tact.

Any kind of other sealant that I can put on the seal transmission shaft that goes into the tub?

I'm also going to hose off the inside of the tub pieces in order to get all the gunk off, not sure if that could be part of the issue or not.

 

[Jake]

Any kind of other sealant that I can put on the seal transmission shaft that goes into the tub?

RTV Sealant should be fine.

You can get RTV sealant at any hardware or auto parts store

Jake