- Model Number
- GTWN4250D1WS
- Brand
- GE
- Age
- 6-10 years
We have a 6-7 year old GE top load washer model GTWN4250D1WS. A week ago it stopped and did not drain. We thought it was because we turned off the power to change a light switch in an adjoining room while the washer was running and thought that was what did it. We unplugged it for an hour, then plugged it back in, messed with the dial and start button several time and it finally drained. We ran a empty test load in it and it worked fine. Since have done 6-10 loads successfully in washer, until yesterday again. Wouldn't drain like last time. We completed same steps - unplugged, then messed with dial and start button several times. When we would try any mode and press start button it would make humming noise but not do anything. We finally had to remove wet clothes and shop vac all the water out. In reading other posts on the forum we have completed the following troubleshooting:
We tested for these steady and pulsing serial voltages at the Control Board J7 Connector. Check for approximately 12.8 Volts DC steady from RED to BLUE. The BLUE wire is DC ground.
Check for the pulsing DC communication voltage from the RED and YELLOW. This was all fine, the RED to BLUE was around a 12.9 and the RED and YELLOW was a pulsing.
We disconnected the communication harness at the Motor and checked the Motor harness connector for the same voltages found at the Control Board - this was fine also.
We removed the drain pump and checked for any blockages, checked the pump hoses for plugs - these all look clear.
We are trying to rule out everything else to make sure it is the motor as that is a hefty cost on a 7 year old washer. Is there any way to test to make sure the power going to the drain pump is good to fully rule that problem out?
We tested for these steady and pulsing serial voltages at the Control Board J7 Connector. Check for approximately 12.8 Volts DC steady from RED to BLUE. The BLUE wire is DC ground.
Check for the pulsing DC communication voltage from the RED and YELLOW. This was all fine, the RED to BLUE was around a 12.9 and the RED and YELLOW was a pulsing.
We disconnected the communication harness at the Motor and checked the Motor harness connector for the same voltages found at the Control Board - this was fine also.
We removed the drain pump and checked for any blockages, checked the pump hoses for plugs - these all look clear.
We are trying to rule out everything else to make sure it is the motor as that is a hefty cost on a 7 year old washer. Is there any way to test to make sure the power going to the drain pump is good to fully rule that problem out?
