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GFE28GSKBSS - Freezing food in the crisper drawer


Premium Member
Oct 8, 2021
Model Number
1-5 years
I have a GE refrigerator model # GFE28GSKBSS. The fruits and vegetables in the crisper drawers have been freezing. I removed the crisper drawer and there was 1/2" of ice on top of the panel that the crisper drawer sits on. The 3 vents were iced up as well. Before we noticed this we would hear a humming noise like a fan, pump or motor that wouldn't turnover.

Any help would be greatly appreciated. I'm not a professional, just someone who likes saving a buck.

Yes, looks like your defrost drain line/drain hole is clogged up, not allowing the defrost drain water to drain into your drain pan underneath the refrigerator.

Here's your parts diagram: Parts for GE GFE28GSKBSS: Fresh Food Section Parts
#730 is your drain trough, see the hole in the middle of it? That's the drain hole.
#712 is your Refrigerator Evaporator Fan Motor, when you click on that link you will see a video of how to remove the back panel inside the refrigerator section to access the drain hole.

You will need to get a hair dryer to melt the ice, then run some hot water down your defrost drain hole, if it doesn't go down fast, its clogged, then you would need to use air pressure to blow out the drain line, or get a mini-snake to run down it.

I use a evaporator cooler spider snake: Evaporative Cooler Flexible Spider Snake

They are used basically in Arizona to clean out the water pump tubes that run to the cooler pads. I don't know if they would sell them in your area, but if you go to your local hardware store, they should have something similar to run down your drain to clean it completely out.

If it still won't drain down to the drain pan, then its possibly your drain tube is clogging up, its located behind the refrigerator, I'd take the drain tube off and check it for debris.

Here's the drain tube for your model:

Here's a photo of it:

I located a video too:

Hi Jake,

Ok, thanks for all of that info. Would you recommend trying to unclog the drain tube first from the back, instead of taking the whole refrigerator apart inside?
Would you recommend trying to unclog the drain tube first from the back, instead of taking the whole refrigerator apart inside?
Yes, that is much easier to access.:)

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