Vigilarcher
Member
- Model Number
- GFW850SPN0DG
- Brand
- GE
- Age
- 1-5 years
Hi everyone!
I have a GE frontload washer (GFW850SPN0DG). Our 3-year-old washer has started having issues and not completing the wash cycle. When I start a wash, the drum fills with some water and starts to spin. After about 5 seconds, the drum stops spinning. It then sits there for a few seconds, and the starts to spin again only to stop again after about 5 seconds. It does this about 3 times before the entire wash cycle stops.
I was able to figure out how to get the unit into service mode, and I get an error code 3. Although I don't have the actual service manual for this model (if anyone does and would share I would appreciate it), I did find this blurb for error code 3 from a slightly earlier model....
"Physically check the washer for anything preventing motor movement. • Verify hall sensor is connected to the main harness. Put washer in service mode and run test 14 (Spin). If hall sensor is bad or disconnected, the basket will start to spin normally and then stop spinning after approximately 5 seconds. Ensure hall sensor is properly connected and positioned on the motor. If basket spins for approximately 15 seconds, the hall sensor is most likely NOT the cause. • Measure the resistance of each motor phase winding, If TCO is tripped, wait approximately 45 minutes for TCO to reset and make sure motor moves freely and that nothing is jamming it, replace motor if it does not. • Check the door lock using service mode spin test 14. • If unit doesn’t spin, replace inverter board or the main board."
I can confirm that the drum does spin, and from the description above it sounds like it could be the hall/speed sensor. But, since I don't have the actual service manual, not sure how to proceed. My attempts to find the manual have been unfruitful and I cannot even find that part on and of the "appliance part" websites. Any ideas?
~ Vigilarcher
I have a GE frontload washer (GFW850SPN0DG). Our 3-year-old washer has started having issues and not completing the wash cycle. When I start a wash, the drum fills with some water and starts to spin. After about 5 seconds, the drum stops spinning. It then sits there for a few seconds, and the starts to spin again only to stop again after about 5 seconds. It does this about 3 times before the entire wash cycle stops.
I was able to figure out how to get the unit into service mode, and I get an error code 3. Although I don't have the actual service manual for this model (if anyone does and would share I would appreciate it), I did find this blurb for error code 3 from a slightly earlier model....
"Physically check the washer for anything preventing motor movement. • Verify hall sensor is connected to the main harness. Put washer in service mode and run test 14 (Spin). If hall sensor is bad or disconnected, the basket will start to spin normally and then stop spinning after approximately 5 seconds. Ensure hall sensor is properly connected and positioned on the motor. If basket spins for approximately 15 seconds, the hall sensor is most likely NOT the cause. • Measure the resistance of each motor phase winding, If TCO is tripped, wait approximately 45 minutes for TCO to reset and make sure motor moves freely and that nothing is jamming it, replace motor if it does not. • Check the door lock using service mode spin test 14. • If unit doesn’t spin, replace inverter board or the main board."
I can confirm that the drum does spin, and from the description above it sounds like it could be the hall/speed sensor. But, since I don't have the actual service manual, not sure how to proceed. My attempts to find the manual have been unfruitful and I cannot even find that part on and of the "appliance part" websites. Any ideas?
~ Vigilarcher
