GFWR2700H0WW Towels Wet After Cycle Completion or Extended Wash Cycle

[Horrocks]

Model Number

GFWR2700H0WW

Brand

GE

Age

6-10 years

I have GE model GFWR2700H0WW washer purchased in 2015. My wife noticed that certain washings were taking much longer than normal. I read where if the washer thinks the load is unbalanced that it will add another rinse and spin cycle. I also read that worn bearings can cause this situation.

So, a couple of months ago I replaced the (2) tub bearings. It seemed to have helped then but now, we are getting wet towels and the end of the wash cycle. The sheets/towels are at the same setting. Sheets do not appear to have the same problem, just the towels. This happens with only 3 large towels plus 4 hand towels and 2 wash cloths. I am almost ready to replace the washer but only if I have to. Any ideals out there?
Mike Horrocks

 

[Jake]

Here's the parts diagram for this model:

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I can't locate your data sheet for this model, but all machines come with them, check underneath the top panel for it, then get into the diagnostics mode and see if you pull up any error codes.

Also do the SPIN TEST in the data sheet.

 

[Horrocks]

No error codes. (3 dashes). Ran spin test, 500, 1000, 1100 and 1250. All okay.

 

[Jake]

That's odd, it seems to be fine in diagnostics.

I really don't know what could be causing this problem, sorry.

Hopefully another tech or member that's run into this problem can shed some light on this issue.

Other than you can Contact GE at 1-800-432-2737 to come out and see why this is happening.

 

[Horrocks]

What is the acceptable radial play at outboard of drum? In other words, how far can I lift the outer edge (near door) of the drum and still be in spec?

 

[Jake]

That I don't know, sorry.