FIXED GI5FSAXVY01 Whirlpool Gold French Door Refrigerator leaking water on floor

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luchy323

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Apr 1, 2014
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Altoona Pa
Hi Rick,

I am having the same problem as the others, Water pooling into the bottom of the freezer and onto the floor. Please let me know how to repair. Whirlpool French door model number GZ25FSRXYY2.

Thank you
 

hannip

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Manassas, VA
Hello,

I'm having the exact same issue with my Whirlpool bottom freezer fridge model # GX5FHTXVQ04. Can someone please point me to diagrams and instructions on how to get to the drain so that I can thaw it out and clean it.

Thanks!
-Paul
 

Dave77

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Glens Falls, NY
I have the same problem. Model #GX5FHTXVY09. water leaking front left corner. Water did leak under freezer and froze too. I turned water off to refrige. Still leaking every few days, small amount. Can someone help. Thanks!!
 

rickgburton

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Pull the machine away from the wall and remove the machine cover. Locate the drain tube and remove the rubber duckbill from the end. Install the machine cover and push the machine back. Use the diagram in post 91 to locate the drain hole behind the evaporator cover. Use a hair dryer to defrost any ice in the drain pan and over the drain hole. When you get to the drain hole, I use a turkey baster and very hot water to blast through the ice in the drain. Dry it out best you can and reassemble.
 

Dave77

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Leaking Refrigerator ( Whirlpool)

Pull the machine away from the wall and remove the machine cover. Locate the drain tube and remove the rubber duckbill from the end. Install the machine cover and push the machine back. Use the diagram in post 91 to locate the drain hole behind the evaporator cover. Use a hair dryer to defrost any ice in the drain pan and over the drain hole. When you get to the drain hole, I use a turkey baster and very hot water to blast through the ice in the drain. Dry it out best you can and reassemble.
Thanks for your reply. What is a machine cover? Also, drain tube, duckbill? I see inside freezer there is a panel with four screws and water froze along the spot on Post#91 where you show drain hole. Would that be the machine cover inside the freezer or is it on the back of the fridge? Water frozen on bottom of freezer. Water may have stopped leaking after I turned off the needLe valve supply to the pushbutton and ice maker. There are two small panels on back fridge near the bottom. Is that where the duckbill may be? Any pics of what these look like. Reall appreciate your help. You are a Godsend. Thanks!!!
 

rickgburton

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The machine cover is the metal/cardboard panel along the bottom of the refrigerator in the back where the compressor and condensor coils are. That's called the machine compartment. Locate the drain tube. It comes through the bottom of the freezer into the machine compartment and see if there is a rubber piece on the end that looks like a "Duckbill"
 

Dave77

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Any diagrams for my whirlpool model number GX5FHTXVY09. I need to know where everything to unplug drain hole or whatever is causing water to leak out onto floor on left front side and a layer of ice on floor. Thanks for the help!!!
 

Dave77

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I found the duckbill. It was plugged with dirt/debris. I cleaned it and put it back on. Is there a certain orientation how duckbill goes back on? I just pushed it back on and there was a plastic waterslide cover water must drip down into drip pan I think? Where is the drain hole that is probably plugged as well? Fridge still running and layer of ice in bottom of freezer. How do we get that removed at some point? Tx. Dave
 

rickgburton

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Come on Dave, I answered all those questions for you in this thread and again in another thread you posted in. And since you put the duckbill back on, be prepared to do this procedure once a month.
 

margaretgunn

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We have a Whirlpool fridge with French drawer freezer. Model # is GX5FHTXVY05. It is leaking water from the front edge of the drawer. It is not continuous, but enough that every day or so it may partially soak a dish towel. I saw a comment on another person's similar complaint about it possibly being a frozen condensate drain. Any thoughts or areas that we can self-diagnose before paying a tech by the hour to investigate this?
 

rickgburton

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The defrost drain hole is blocked with ice. Here's how to fix it; First, pull the machine away from the wall and remove the machine cover along the bottom back of the refrigerator. Locate the drain tube. It comes from the freezer section and out by the compressor. If there is a rubber "duckbill" on the end of the drain tube, remove it and discard it. Put the cover back on, unplug/remove power and push the machine back into place. Remove the freezer drawer. Remove any shelves. If you have an ice maker installed, remove the ice maker. Use a small screwdriver to release the tabs on the fan grill, top center. Remove the screw holding the thermistor holder, top right. Remove the four screws holding the evaporator cover on (one in each corner) and remove the evaporator cover. The drain hole is located directly below the evaporator coils in the center. Use a hair dryer to defrost and remove the ice build up in the defrost pan. When you get to the drain hole, I use a syringe style turkey baster with a small length of plastic water line on the end and very very hot water to clear the drain hole. When the drain is clear, I use the empty turkey baster to blast air through it. Reassemble the freezer section in reverse order. You're done.
Refrigerator Bottom Mount Evap Drain.jpg
 

Moss

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Joplin, Missouri
Rick, I have a question on this. We are having the exact same issue. When you say if you have an ice maker installed to remove it. Are you meaning the one in the upper left side of the refrigerator? I'm not sure if it was possible to have one also down in the freezer area. I apologize if that sounds stupid. I just want to be sure I somewhat know what I'm doing. Thanks in advance!
 

rickgburton

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I need your model number but that's correct. Some models have two ice makers. If you don't have an ice maker in the freezer section you're good to go. Don't do anything with the ice maker in the fresh food section. The only reason for removing the ice maker in the freezer is to get the back panel off.
 

Schuyler Sandheinrich

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Cooper City, Florida, United States
I have the leak on the left front side of the refrigerator. These are the models Whirlpool GI6SARXXF05 or GI6SARXXF01. I can't see to be sure what the last digit is. I have turned off the water supply to the water / ice maker. It leaked within 24 to 36 hours. I am having trouble getting the baskets out so I can clear the drain plug and line.
 

rickgburton

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Open the freezer door. Remove the lower basket. Remove the two screws from the guide rails (one from each side). Lift the freezer door up to unhook it from the rail support and remove. Pull both rails to full extension. First: Remove the gear from the left side first by releasing the tab behind the gear, place a screwdriver between the gear and the tab and pull up on the gear. Second, remove the center rail. Third, remove the gear from the right side by following the same steps for the left side.

Reinstall the right side gear into the clip. Insert the rail into the right side gear. Gears do not need to be perpendicular to each other. Insert the rail into the left side gear, and insert the gear into the clip. The rail system will align itself by pushing the rails all the way into the freezer section. Pull the rails back out to full extension. Reinstall the freezer door by inserting the rail tabs into the guide rail. Reinstall the two screws into the guide rails (one from each side). Reinstall the lower basket, and close the freezer door.
 
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