FIXED GI5FSAXVY01 Whirlpool Gold French Door Refrigerator leaking water on floor

Status
Not open for further replies.

Schuyler Sandheinrich

Premium Member
Joined
Dec 30, 2011
Messages
18
Location
Cooper City, Florida, United States
Maybe I have to take out the drawers first because I can't see the screws you are talking about. Problem is I don't see how to remove the drawers. Could they be stuck? See pictures of the rails.20140524_092753.jpg20140524_092744.jpg20140524_092740.jpg20140524_092736.jpg20140524_092719.jpg20140524_092642.jpg

Open the freezer door. Remove the lower basket. Remove the two screws from the guide rails (one from each side). Lift the freezer door up to unhook it from the rail support and remove. Pull both rails to full extension. First: Remove the gear from the left side first by releasing the tab behind the gear, place a screwdriver between the gear and the tab and pull up on the gear. Second, remove the center rail. Third, remove the gear from the right side by following the same steps for the left side.

Reinstall the right side gear into the clip. Insert the rail into the right side gear. Gears do not need to be perpendicular to each other. Insert the rail into the left side gear, and insert the gear into the clip. The rail system will align itself by pushing the rails all the way into the freezer section. Pull the rails back out to full extension. Reinstall the freezer door by inserting the rail tabs into the guide rail. Reinstall the two screws into the guide rails (one from each side). Reinstall the lower basket, and close the freezer door.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
34,687
Location
Murray, Utah 84107, United States
You may not need to remove the side rails on that model. The basket on the door (7) just lifts off. Slide the top basket out. If you can see the screws in the back wall, remove them and then remove the cover.
W1101202-00010.jpg
 

Dadof3

Member
Joined
Jul 19, 2014
Messages
1
Location
Michigan
GI7FVCXXY00 is the model number for our whirlpool gold refrigerator. It leaks water from the refrigerator compartment, back left corner, into the freezer. The water builds up in the. Bottom of the freezer until we get sheets of ice. If we don't break the ice up we end up with melted water all over the floors. Do I need to just go through a defrost to eliminate the ice/freeze up between the refrigerator and the freezer?
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
34,687
Location
Murray, Utah 84107, United States
You need to find where the water is coming from. The ice maker and water valve is on top left side so that sounds like a good place to start. Are you sure it's not a blocked drain line in the freezer section.
 

modvp

Premium Member
Joined
Aug 5, 2014
Messages
3
Location
Maryland
I have a similar problem, water is collecting at the bottom and leaking onto the floor. My model number is GI6FARXXY04. In the past two weeks I have removed sheets of ice from the bottom of the freezer.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
34,687
Location
Murray, Utah 84107, United States
The defrost drain hole is blocked with ice. Here's how to fix it; first, pull the machine away from the wall and remove the machine cover along the bottom back of the refrigerator. Locate the drain tube. It comes from the freezer section and out by the compressor. If there is a rubber "duckbill" on the end of the drain tube, remove it and discard it. Put the cover back on, unplug/remove power and push the machine back into place. Remove the freezer drawer. Remove any shelves. If you have an ice maker installed, remove the ice maker. To remove the evaporator cover, use a small screwdriver to release the tabs on the fan grill, top center. Remove the screw holding the thermistor holder, top right. Remove the four screws holding the evaporator cover on (one in each corner) and remove the evaporator cover. The drain hole is located directly below the evaporator coils in the center. Use a hair dryer to defrost and remove the ice buildup in the defrost pan. When you get to the drain hole, I use a syringe style turkey baster with a small length of plastic water line on the end and very very hot water to clear the drain hole. When the drain is clear, I use the empty turkey baster to blast air through it. Reassemble the freezer section in reverse order. You're done.
Bottom Mount.jpg
 

butztn

Member
Joined
Aug 6, 2014
Messages
1
Location
United States
I have Whirlpool Gold GI6FARXXY01 that has same leaking issue on front left side. also the bottom of the freezer drawer ices up on the underneath. Is this the same issue? Do I follow these same defrost/unplug directions? Before I dive into it, I want to be sure I know what I am looking for. thanks!
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
34,687
Location
Murray, Utah 84107, United States
Hi butztn, yes, follow the same instructions in my last post for clearing the drain.
 

Icandoit

Premium Member
Joined
Aug 12, 2014
Messages
7
Location
Highmore sd
Hi Rick, I have the same problem (pooling ice in bottom of freezer and leaking out the lower front left side. I have read this thread from beginning to end and am ready to tackle this. My Model number is GX5FHDXVQ03
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
34,687
Location
Murray, Utah 84107, United States
OK Icandoit, the directions are the same as in post #146. Your model does have the rubber duck bill on the drain tube so don't forget to remove it. If you have any questions or problems, just ask.
 

Icandoit

Premium Member
Joined
Aug 12, 2014
Messages
7
Location
Highmore sd
Thanks Rick,
I fixed the drain icing problem I think. I put everything back together, plugged it in. Freezer is working just fine, but the refrigerator is not cooling? Is there anything down there I could have bumped or accidently disconnected?
 

Icandoit

Premium Member
Joined
Aug 12, 2014
Messages
7
Location
Highmore sd
The fan and compressor in the back appear to be working but the compressor is very warm. Everything appears to be connected. And the fridge was working fine before I defrosted everything. Everything is now frost and ice free and the drain line is cleared.
 
Last edited:

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
34,687
Location
Murray, Utah 84107, United States
Is the fan in the freezer working? That's the evaporator fan motor just above the evaporator.
 

Icandoit

Premium Member
Joined
Aug 12, 2014
Messages
7
Location
Highmore sd
Ok, I might be mixed up. Is that the fan I can see from the bottom of the back? That one is working. Or do I have to remove the inside back of the freezer to see it? Maybe I need a diagram so I don't call something by the wrong name.
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
34,687
Location
Murray, Utah 84107, United States
That's the problem. The wire connector may have come off the motor when you had the cover off.
 

Icandoit

Premium Member
Joined
Aug 12, 2014
Messages
7
Location
Highmore sd
I'm looking at that fan now. It appears to be connected, but it isn't working. I had it unplugged and checked that all the connectors are seated in tight. then plugged the fridge in and held the door switch shut. It should turn on?
 

Icandoit

Premium Member
Joined
Aug 12, 2014
Messages
7
Location
Highmore sd
Oops! Ok--found a loose connector and now the fan works fine! We're up and running. Thanks for your help. This site is great!
 
Status
Not open for further replies.
Top