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GI5SVAXVQ00 Whirlpool Refrigerator - Ice dispenser auger freezing up

danhustonii

Premium Member
Joined
Oct 24, 2007
Messages
81
Location
AZ
Model Number
GI5SVAXVQ00
Brand
Whirlpool
Age
More than 10 years
The ice dispenser in our refrigerator has stopped dispensing ice. It is making plenty of ice. I pulled it out and it looks like water has dripped into the end of the auger and then froze. When I pulled the tray out some ice had formed under the tray in the back of the compartment in the same area as the back end of the auger. It seems like I need to figure out where the water is coming from (my guess). Suggestions?
 

Shawnryan111

Appliance Tech
Staff member
Joined
Jul 28, 2022
Messages
89
Location
Va
At the back of the icemaker there is a tube where water enters the icemaker. See if there is ice in the tube and/or the funnel on the icemaker. If there is any ice in the tube or the funnel remove it. Report back what you find.
 

danhustonii

Premium Member
Joined
Oct 24, 2007
Messages
81
Location
AZ
At the back of the icemaker there is a tube where water enters the icemaker. See if there is ice in the tube and/or the funnel on the icemaker. If there is any ice in the tube or the funnel remove it. Report back what you find.
Thank you for the reply. I just checked it and the tube and funnel were both clear.
 

Shawnryan111

Appliance Tech
Staff member
Joined
Jul 28, 2022
Messages
89
Location
Va
So either the icemaker is leaking or overfilling. The best advice i can give is to replace both the icemaker and the water valve. I just think it would be difficult to tell which one is causing the problem unless we saw the leak in real time.
 

danhustonii

Premium Member
Joined
Oct 24, 2007
Messages
81
Location
AZ
I just took the ice maker out and it is freezing up in the very back of the tray. I am including two pictures, the second one being a zoom in of the area where the freeze seems to be taking place.

Does this provide helpful information to diagnose the issue?
 

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danhustonii

Premium Member
Joined
Oct 24, 2007
Messages
81
Location
AZ
I recurved a message that you responded but I do not see a response. If you did reply can you please repost?
 

Shawnryan111

Appliance Tech
Staff member
Joined
Jul 28, 2022
Messages
89
Location
Va
I think the icemaker is leaking. Can you tell from the cube size if it is overflowing? I think the icemaker will fix it. If you think its overflowing replace the valve.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,973
Location
Vicksburg Junction, Arizona
Yes, I agree with Shawn. Its likely the ice maker is overfilling itself, if the water valve was bad the water would keep running in at all times.

Here's the water inlet valve for your model:
Water Inlet Valve 67006322


There is a video in the water inlet valve part link that shows you how to replace it.

Here's the ice maker for your model:
Ice Maker Assembly WPW10190981


Let us know what you find.

Jake
 
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