nukeman2000
Premium Member
- Model Number
- GNE27JYMNFFS
- Brand
- GE
- Age
- 1-5 years
I see others on this forum are having this problem too but my fridge is a little different than others listed. We bought this (GNE27JYMNFFS) fridge from Best Buy in November of 2020. We noticed water wasn't coming out of the dispenser and we're getting an "ERR" message when I press the Filter Status button. I know this unit uses RFID filters so I bought a new XWFE filter, installed it, and held down the Filter Reset button for 3 seconds. I still get the "ERR" message, neither the water dispenser nor ice maker are working.
I see suggestions to replace the RFID reader. Is there anyway to diagnose that before I order the ~$80 part (WR55X35485)? Any other troubleshooting I should try? I see others putting their refrigerators into diagnostic mode but the instructions don't match my button layout (see attachment). Is there a way to totally reset the unit?
PS, I hate this RFID nonsense. Not only are these filters $50, but now the replacement isn't working. I have read how to hack the filters by removing stickers. Maybe I'll try that once I get this other issue fixed
I see suggestions to replace the RFID reader. Is there anyway to diagnose that before I order the ~$80 part (WR55X35485)? Any other troubleshooting I should try? I see others putting their refrigerators into diagnostic mode but the instructions don't match my button layout (see attachment). Is there a way to totally reset the unit?
PS, I hate this RFID nonsense. Not only are these filters $50, but now the replacement isn't working. I have read how to hack the filters by removing stickers. Maybe I'll try that once I get this other issue fixed