GNE29GMHDES not cooling in ref Section

skiter29

Premium Member
Joined
Jun 21, 2011
Messages
32
Location
Minnesota
Model Number
GNE29GMHDES
Brand
GE
Age
1-5 years
Im Got a GNE29GMHDES not cooling REf SEction freezer section is fine just wondering if this model falls under the software update because when i was at the
service call the ref section seem to be ok but it could be intermeatate serial #MF504517 Thanks in advance
 

skiter29

Premium Member
Joined
Jun 21, 2011
Messages
32
Location
Minnesota
ok heres whats going on the ref section is not cooling or around 52 degrees first trip somewhat cooling thought it might need the software update i was thinking the fan was not working but customer says it is he said it wasnt defrosting so now on this 2nd trip when i got there customer had it apart in frig section the coils are clear and it had just gone out of defrost i could still fell the heat from the defrost heater
its about 5 years old does this model have the issue with the evaportor fan motor working ittermeditly any help would be appricated
 

rickgburton

Appliance Tech - Moderator
Staff member
Joined
Jul 11, 2006
Messages
35,110
Location
Murray, Utah 84107, United States
I don't have the service manual for that model but I'm sure there's a fan delay when it comes out of defrost
 
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