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GNE29GSKISS GE fridge light issues

Sunhouse

Premium Member
Joined
Oct 24, 2022
Messages
5
Location
Hawaii
Model Number
GNE29GSKISS
Brand
GE
Age
1-5 years
We have a GE refrigerator (GNE29GSKISS) that's about 3 years old and having fridge lights problems.
LED lights are all dim. Freezer's light works fine. We had cooling and temperature control issues as well, so we replaced a fan inside of the fridge and changed a motherboard, but we're still having lights issues.
When we press door light switches on the top of fridge, all lights turn off. When I let them go, lights are all back, but very dim. Not flickering; all lights are on, but very dim.
Thank you.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona
Its usually that LED light module that is the cause: WR55X25754

Jake
 

Sunhouse

Premium Member
Joined
Oct 24, 2022
Messages
5
Location
Hawaii
Thank you, Jake. We changed one of them....but still the same. Are we supposed to change all 5? Thank you.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona
Are any of the all 5 completely out?

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona
Ok, then the mother board would be the culprit.

Look at this thread:

Your model uses the exact same motherboard.

Here's the motherboard for your model:

Another person mentioned that here too:
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona
Is there one that's dimmer then the rest? If so, change that one.
Yes, John is correct, look for a dimmer one and replace it. If you find no dimmer one and the motherboard has been replaced, then I'm puzzled too, unless you have a short in the wire harness from the motherboard to the LED lights in the refrigerator section.

Other than that, Its best to contact GE at 1-800-432-2737 to have GE come out and see what's going on.

Jake
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
135,824
Location
Vicksburg Junction, Arizona
Ok, then its best to contact GE to come out at this point.

Jake
 
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