FIXED GSE25GSHECSS GE side by side not cooling, Actual temp not equal to Set temp...

[ndnboy]

Model Number

GSE25GSHECSS

Brand

GE

Age

1-5 years

GSE25GSHECSS, GE side by side not cooling, Actual temp not equal to Set temp...set for 0 freezer, 35 fridge, actual 17 freezer, 51 fridge.

Noticed water pooling up in tray, items in fridge thawing out. I dont hear fan either. Fridg is coming up on 6 years old.

Please help, thanks

Corrected model number

 

[ndnboy]

Model # is GSE25GSHECSS , didnt see where i could edit title or model #, thanks

 

[Jake]

Model # is GSE25GSHECSS , didnt see where i could edit title or model #, thanks

I fixed it for you.

Sounds like the freezer evaporator fan motor is possibly bad, or you have a auto defrost or sealed system problem.

When you click the part link to it below, you will see a video of how to remove the freezer back panel to access it, and also check the frost pattern of your evaporator coil, take a photo of it if you could please.

Here's the freezer evaporator fan motor for your model, if needed:
Evaporator Fan Motor Assembly WR60X10307

 

[ndnboy]

Good morning, watched the video for removing panel for the picture of coil.

Ofcourse the freezer is full of food at this point, will I have to do the complete reinstall of panel etc before placing food back in (while awaiting feedback or parts)? Or is there a cheat to stack food and plug in?

The photo of coil could/would confirm the Fan is the issue, so I should wait for ordering or just order and have on hand?

Thanks

 

[Jake]

Of course the freezer is full of food at this point, will I have to do the complete reinstall of panel etc before placing food back in (while awaiting feedback or parts)?

Yes, you can put the back panel in loosely if you need a part.

If you have no frost build-up then, The normal frost pattern is a thin layer of frost on all the coils from top to bottom.

Look at the very bottom photo below where it says NORMAL FROST PATTERN.

 

[ndnboy]

Morning, removed panel, please see attached photos. Can you tell from pics what's the issue? Fan etc...

I ordered a fan to have on hand if needed. Should arrive later today. Install seems alot more involved so will wait for your reply.

Thanks again.

 

[ndnboy]

Placed panel back in loosely and loaded food back in, hope Temps come back down to the 14 range...

 

[Jake]

Yes, I see the evaporator coil photos, they don't seem to have a even frost pattern on them ALL, like in the photo of the NORMAL FROST PATTERN I posted above, but some of the frost could of melted while you had the door open.

You can take a voltage reading between the RED wire and WHITE wire at the evaporator fan motor connector and see if you get 13 Volts DC, on some models you will need to hold the door switch in to get 13 Volts DC. So you can tape the door switch closed if you don't have a helper hold in in for you.

 

[ndnboy]

So removed icemaker etc to get to fan motor connector (held in photo), got 13.74 volts from connector.

Once I removed panels, brackets, icemaker, I plugged fridge back in and fan kicked on (vid). Disconnected fan motor connector and and tested red/white for the 13 volts...

Thanks

 

[Jake]

Yes, yours is the correct volts.

So the new evaporator fan motor should fix it.

 

[ndnboy]

So I replaced the motor and was able to get everything back together again. Plugged back in and fan kicked on, see/hear vid, definitely doesn't sound right, can you guess at what may be wrong?

 

[ndnboy]

 

[ndnboy]

...and the temp doesn't seem to be moving, had it opened/unplugged for a bit for removal/install but would think it would be moving by now.

Almost sounds like fan is going too fast, doesn't sound like it's hitting anything etc...

 

[ndnboy]

Fan/noise just STOPPED, unknown if it just crapped out on me, only positive is the kitchen is quiet again...

 

[ndnboy]

Lol, I guess it didn't crap out, sounds back.

Thanks for any suggestions, unsure if I just need to take apart again.

Temp is finally showing some movement from the 61 it was holding....

 

[Jake]

You got a defective evaporator fan motor, or the blade is hitting on something, recheck your installation.

 

[ndnboy]

Morning,

So this morning woke up to quiet fridge and temps were correct at 0 and 35.

When i selected to see temps i also changed temp to -1 which caused the fan to kick on, confirming the noise is still there.

Would that lead you to believe fan motor is not defective? Since temps are back to set temps, and maybe its the fan hitting on something.

Once i reinstalled fan, unlike the vid, where it look like fan stopped from being fully depressed onto spool, ours is open on end, so i left flush with top of spool.

Should it be placed as far down as it will allow, flush, or...?

Thanks.

 

[Jake]

Good Morning, yes temps look good.

Just take the fan blade off the motor shaft and see if that noise is still present.

Once i reinstalled fan, unlike the vid, where it look like fan stopped from being fully depressed onto spool, ours is open on end, so i left flush with top of spool.

Should it be placed as far down as it will allow, flush, or...?

It should be about a inch or so from the top of the motor shaft.

 

[ndnboy]

Fan blade was hitting rim of bracket, a lil adjustment to motor positioning and it cleared the fan.

Temps are back in range (0 and 35) and fridge is quite ; )

Thanks soooo much for your help!

 

[Jake]

Excellent, glad to hear that was all the noise was.