Let us know if you hear back.I have this issue after 2 years of use. Contacted Whirlpool. If they don't get back with some kinda repair options, gonna contact BBB. Would say to anyone else to do the same. No complaints, no problems.
I found the exact same problem, thanks to this forum.
Last warranty guy replaced ever part of the ice maker system and didn't fix the problem. DUH.
He didn't even check this issue, nor did he run a diagnostic test thru the control panel.
Now, I did get them to refund the cost of my Fridge, so I win, I'll solder the wires myself.
Honestly seems like a manufacture recall issue.