FIXED GSS23WSTASS GE side-by-side making clicking noise from the dispenser control panel, and the display is out

[bhuang]

Model Number

GSS23WSTASS

Brand

GE

Age

More than 10 years

this started yesterday after I tried to adjust the temperature for both the freezer and fridge. the display went out then i start to hear a clicking noise from the display. should i replace the dispenser control board? or the main control board in the back???

GE WR55X10859 Dispenser Control Board
GE WR55X10942P Main Control Board

i did check the connector in the bottom of the freezer, it is fine.

 

[Jake]

Hi, yes, It sounds like the motherboard, GE has had a lot of problems with this going bad and causing these issues your having now, lots of times you can look at your motherboard to see if you notice any burnt components on it.

Here's the motherboard for your model(Video Included):
WR55X10942P Main Control Board


There is a video in the part link that shows you how to access it, then you can look for any burnt spots on it.

If you find no burnt spots on it, then You can use a Multimeter and check for 12 volts DC on the motherboard between J4-2 to J4-3 those are the TEMP CONTROL which sends the power to the front display board. If you don't have 12 volts DC then its the motherboard that's bad.

Jake

 

[bhuang]

got it fixed... it was the main control board.... not the dispenser board!

so happy, saved me $300

 

[Jake]

Excellent bhuang, glad to hear the new motherboard fixed it.

Thanks for the update!

Jake