- Model Number
- GTW330ASK3WW
- Brand
- GE
- Age
- 1-5 years
I'll try & be brief but wanna put in the details of what's going on...
A weekend or two ago, we were finishing up our laundry. I heard the washer making a quiet humming noise. So when I checked it, I noticed the agitator wasn't moving and I could easily move it with my hand. So I researched on YouTube and found one video talking about the clutch. So I ordered a new clutch and spring. I put it on yesterday afternoon and brought the washer back into the house. I loaded a small load in and started. I heard the normal hum and thought everything was fixed. So I loaded in the next load, about 6 towels and wash cloths. The washer continued doing it's normal thing until the spin cycle. I noticed it started and then stopped before moving onto the next part. Previously, when this would occur, it would be as if the washer was off-balance. No big deal. So then, I moved the towels around to help make sure things were balanced. Same thing. So then I took some of the towels out and went thru it again. Same thing. So I tried the reset process, same thing happened. Goes thru the different cycles, pumps the water out, spins a few rotations, maybe 20-25 second worth, and stops.
I've seen a few different things like it could be the belt or the lid switch or something else.
Other info that could help; I have a 3-year old who is fascinated with the knobs and lights. I've gotten him down a few times, one of which the agitator was going and it seemed like a cycle was happening but with no water or clothing. I also have had someone use our washer who has used the Delicate cycle a few different times. I also had an issue with the cold water intake where it had gotten clogged. We have a deep well for water and I just chalked that up to trash from the well. I would previously clean the screen for the valve every month and changed the hose out in the past few months.
If I need to take a video, I can.
Any help or guidance would be greatly appreciated!
A weekend or two ago, we were finishing up our laundry. I heard the washer making a quiet humming noise. So when I checked it, I noticed the agitator wasn't moving and I could easily move it with my hand. So I researched on YouTube and found one video talking about the clutch. So I ordered a new clutch and spring. I put it on yesterday afternoon and brought the washer back into the house. I loaded a small load in and started. I heard the normal hum and thought everything was fixed. So I loaded in the next load, about 6 towels and wash cloths. The washer continued doing it's normal thing until the spin cycle. I noticed it started and then stopped before moving onto the next part. Previously, when this would occur, it would be as if the washer was off-balance. No big deal. So then, I moved the towels around to help make sure things were balanced. Same thing. So then I took some of the towels out and went thru it again. Same thing. So I tried the reset process, same thing happened. Goes thru the different cycles, pumps the water out, spins a few rotations, maybe 20-25 second worth, and stops.
I've seen a few different things like it could be the belt or the lid switch or something else.
Other info that could help; I have a 3-year old who is fascinated with the knobs and lights. I've gotten him down a few times, one of which the agitator was going and it seemed like a cycle was happening but with no water or clothing. I also have had someone use our washer who has used the Delicate cycle a few different times. I also had an issue with the cold water intake where it had gotten clogged. We have a deep well for water and I just chalked that up to trash from the well. I would previously clean the screen for the valve every month and changed the hose out in the past few months.
If I need to take a video, I can.
Any help or guidance would be greatly appreciated!
