FIXED GTW460ASJ6WW GE Washer Personality Code and Spin Issues

[LHiggins2023]

Model Number

GTW460ASJ6WW

Brand

GE

Age

6-10 years

I have a 5+ year old GE washer model GTW460ASJ6WW. I have been having an issue with the spin cycle seemingly stuck on out of balance - constantly blinking - even when it actually isn't. If I pause it to resort the clothes and then start, it still blinks, and even blinks when just running with no clothes. It also seems to be stuck in a second rinse/spin cycle, so after the first rinse and spin, with the OOB signal flashing, it will then start filling again for a second rinse and spin - all the time the spin light flashes.

The washer doesn't seem to spin the clothes as dry as it used to, and while there is some vibration, I don't think it is spinning as fast as it did.

I checked the diagnostics and personality. The personality I got for this machine is 11, which I believe is correct. The fault codes I get are:

• 7- Max fill pressure
• 16 - Adaptive Drain/Slow Drain
• 26 - OOB
• 27 - Water Accessibility

I don't know what those all mean except for the OOB - which I can't correct.

I also ran the diagnostic spin test and the machine did lock and spin with no apparent issues.

I am wondering what the solution to the spin/balance blinking light issue is, and also how to stop it from running that second rinse and spin cycle.

I am having a hard time finding anyone who will come to service this machine, and hoped that there was a way to "fix" it myself.

Thanks so much for the help!

 

[Jake]

I located a thread with similar issues for your model here:

FIXED - GE GTW680BSJ5WS Washer can't reach high spin speed

GE washer GTW680 5 years old cannot reach top spin speed. All else working. In regular cycles, spin reaches medium speed then slows and stops, leaving clothes wetter than usual. Spin diagnostic test same. Most odd, in drain and spin cycle again reaches medium speed, then goes into balancing...

www.applianceblog.com

Serial numbers:
HF – GL (May 2015 - April 2018)

What is the serial number of your machine?

 

[LHiggins2023]

Hi Jake and thanks for the reply.

My serial number is MH127814G, so the update may not apply, but the rest of that thread with info about cleaning the PVC pressure hose may be part of the problem. We'll take a look at those instructions and see if that helps to resolve the issue. From these related threads, sounds like this is a common issue with these washers.

I'm also concerned about the second rinse/spin that is goes through at the end of each wash - never used to do that till this whole blinking spin light issue started. Maybe the pressure hose has something to do with that, too.

In the meantime, do you think it might be OK to watch and listen at the end of the first spin cycle and just stop it before it goes into that unwanted second rinse/spin. The clothes are always more damp than they should be, so would that affect anything and throw the whole machine out of sync completely?

Thanks again for the help! Hope it works! Will check back with results once we take a look at it all.

LH

 

[Jake]

Yes, it does apply. Per your serial number you machine was made JULY of 2017.

In the meantime, do you think it might be OK to watch and listen at the end of the first spin cycle and just stop it before it goes into that unwanted second rinse/spin. The clothes are always more damp than they should be, so would that affect anything and throw the whole machine out of sync completely?

Yes, that would be fine to do.

 

[LHiggins2023]

Thanks! As to the software update - when I looked at the link to that page and put my serial number into the box to check if it applied, it said it didn't. So that is why I thought that it wasn't applicable.

We're going to take a look at the PVC hose that is referenced in the linked discussion to see if maybe that is the issue. Will report back with what we find.

Thanks again for the help!

 

[Jake]

Sometimes that Compatibility tool is not always up to date.

We're going to take a look at the PVC hose that is referenced in the linked discussion to see if maybe that is the issue. Will report back with what we find.

Ok, sounds good.

 

[LHiggins2023]

I wanted to update this thread to ask a couple of questions. Just to review - the main issue is the seeming out of balance with the rinse cycle - spin light flashes, the washer spins but the clothes are not dry enough, and it will not stop at the end of the spin cycle - it repeats the rinse and spin again - all the while with the spin light blinking.

After viewing the support documents that you provided in the linked discussion, and also doing a bit more searching online, I think that I may have the issue narrowed down to a few things that we are planning to try and hoped to get your opinion on the likelihood of each.

It seems that the most plausible is a clogged pressure chamber port or hose?

Another possibility is the suspension rods being bent or broken?

A third thought is a worn drive belt?

Or maybe a pressure sensor that needs to be replaced?

Any thoughts on which we should try first - or which might be the most likely cause of this spin OOB issue? We wanted to try to proceed in ann order that could rule out more simple things first and leave buying any parts to last.

Or do the fault codes in my original post above indicate that some other part might be the issue?

It seems that a software update would not fix this issue, and I am hoping to find a solution before trying that.

Thanks for all of the help!

 

[Jake]

LOL, that's a lot of questions.

I would just check them all per the service manual. I don't have any experience working on these newer GE washers, except for removing and replacing the drain pump on one I did.

All I do to help folks here with these newer GE washers is per the service manual and service bulletins.

 

[LHiggins2023]

OK - thanks! I will post back if we find anything that is useful!

 

[Jake]

Ok, sounds good.

 

[LHiggins2023]

Hello again,

We haven't had a chance to try out a few fixes for this issue - weather intervened - but I also thought that perhaps it might be the drive belt. Would you be able to recommend a YouTube on how to install a drive belt on this machine? I believe it is Drive Belt WH01X24697 / AP6037512.

Or can you explain where that drive belt is and how we would inspect it for possible damage and replace it?

Thanks!

 

[Jake]

Yes, that is the belt for your model:
WH01X24697 Drive Belt


This video gives you the general idea of how to replace it:

 

[LHiggins2023]

Just wanted to quickly update this thread. We finally got a chance to check a few things on this washer. The drain was clear, so we moved on to the drive belt. As soon as we moved the washer, we could see bits of black rubber from the belt on the floor under the washer. We removed the belt as detailed on the video, and it was showing signs of wear, so we ordered a new one from your link. Hopefully it will be here soon and that the new belt will fix the spin issues.

Thanks for all of the help - will post back with our results.

 

[Jake]

Ok, sounds good, glad you found the belt was the problem.

Yes, let us know how it goes when u install the new belt.

 

[Kerchief3501]

OP, please let us know what works. I'm having the same issue and it started a week or so ago. Same exact washer. GTW460ASJ6WW. Purchased mine in summer of 2017 so it's close to six years old.

Every time the washer enters the spin cycle, it seems to think it's out of balance. The spin light flashes and the clothes are wetter than normal when the cycle stops as the washer doesn't enter full spin. Does this on all wash settings.

I get the following codes in diagnostic mode:

26 - Out of Balance (OOB) Ended Final Spin - Washer detected an out of balance load and was unable to reach final target spin speed.

19 - UI State Timeout - This will happen if a cycle is paused for greater than 24 hours or if the pressure sensor reads greater than 0.5” while the machine is off for greater than 24 hours.

7 - Max Fill – Pressure. Pressure level exceeds 16.5” above pressure port. - Fill has stopped due to maximum fill level/pressure being reached.

14 - Lid Lock Failure - Signature received by control is indicating the lock will not lock or unlock when requested or the lid switch is indicating open when the signal received indicated locked.

 

[LHiggins2023]

Yes - it is very frustrating for sure! I ordered the belt listed above, WH01X24697 Drive Belt and it is expected to be delivered today or tomorrow. As soon as we know if it solved the problem I will post back. Hope that fixes it!!

 

[Kerchief3501]

After my post I ended up looking underneath the washer. Found small bits of rubber (belt), so I ordered a replacement belt. I didn't disconnect everything and take off the cover to inspect the belt, but I'd bet that's what it is. I'll update this thread after it arrives and I swap them out.

 

[LHiggins2023]

Great - that's just what we found, too. We did take the cover off and found lots of little rubber shavings, so we ordered the ordered the new belt - which did come today. The new one is a little smaller than the old one, so we think the old one was stretched and didn't allow proper spin and drain. We'll see when we replace it and give it a try!

 

[Jake]

Great - that's just what we found, too. We did take the cover off and found lots of little rubber shavings, so we ordered the ordered the new belt - which did come today. The new one is a little smaller than the old one, so we think the old one was stretched and didn't allow proper spin and drain. We'll see when we replace it and give it a try!

Did the new belt fix it?

After my post I ended up looking underneath the washer. Found small bits of rubber (belt), so I ordered a replacement belt. I didn't disconnect everything and take off the cover to inspect the belt, but I'd bet that's what it is. I'll update this thread after it arrives and I swap them out.

Yes, let us know.

 

[LHiggins2023]

We haven't had the chance to install it today - will do tomorrow. But I can say that the new belt is smaller than the old, to me indicates that the old belt was worn and stretched, and hopefully causing the problem. I'll post our results as soon as we do it!