GU2275XTVY1 Quiet Partner 3 Won't Start

Brian R

Premium Member
Joined
Oct 25, 2017
Messages
2
Location
Washington
Model Number
GU2275XTVY1
Brand
Whirlpool
Age
1-5 years
Hoping to confirm my suspicion that the touch/control pad unit needs to be replaced. Dishwasher will run and drain in test mode after pressing heated dry, normal, heated dry, normal. I then pressed Sani rinse, heated dry, Sani rinse, heated dry and it ran another test. After it finished, all the blue lights near the buttons illuminated accept for the one above the start button. Thanks in advance for any advice. Trying to avoid wasting money on the touch pad if it is something else.
 
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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,148
Location
McMullen Valley, Arizona

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
102,148
Location
McMullen Valley, Arizona
Thanks Brian,

To determine if the control board or keypad is faulty, do the following test:
Unplug dishwasher or disconnect power, Open the dishwasher door. Open console and disconnect the keypad ribbon connection from the control board(at P1). Make sure all other connections are made. Put console back together. Do not close the dishwasher door. Plug in dishwasher or reconnect power. Wait 5 seconds. Close dishwasher door. Monitor the control’s response.

➔If the control board is OK (no longer sees shorts with the keypad unplugged), it will respond by turning on the drain motor for 2 minutes. Replace the keypad if the control board responds OK.

➔If the control board is not OK (still sees shorts with the keypad unplugged), then the drain motor will NOT respond. If drain motor does not start within 10 seconds, repeat or verify that all steps were followed, and then replace the control board.

Here's the control panel keypad assembly for your model if the drain motor DOES respond:
WPW10175236 Control Panel


Here's the control board for your model you can order if the drain motor DOES NOT respond:
WPW10285180 Electronic Control Board


Let us know what happens.

Jake
 
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