GUAP270EM2WW GE Washer - Won't Agitate or Spin

[paul_r]

Model Number

GUAP270EM2WW

Brand

GE

Age

6-10 years

Hey everyone,

First time poster here. This week, my stacked GE laundry unit stopped working. That is, the washer fills up with water, the timer makes a clicking noise once it's filled (after this clicking type noise is when it would usually start agitating), then drains, then the motor kicks in like it should spin but it doesn't, though it makes the sound like it wants to.

We've had a repair person come in twice. They've tried replacing the control board (didn't fix the issue) and another electrical component, the lid switch, I think (also didn't solve the problem). The repair tech has no idea what the issue is, how to solve it, or how long the repair could take.

I'm renting, unfortunately, so it's not up to me to choose the repair tech or to get a second opinion. Things just seem to be at a standstill. So, I thought I'd post here to see if anyone has been able to solve a similar issue. Perhaps something has just been missed or looked over. Any input is appreciated!

 

[Jake]

Hi Paul,

Model Number GUAP270EM2WW pulls up nothing, please recheck your model number.

Jake

 

[paul_r]

Hey Jake,

That's weird -- I think the model number is right.

 

[Jake]

Yes, I found it here: http://partsnet.geappliances.ca/

Did the repair person call the GE FACTORY TECH HOTLINE from your house? If not, they will need to do that.

Did a authorized GE TECH come out?

This is the GE CANADA support number: 1-800-561-3344

Jake