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GUD27ESSM0WW GE Washer won’t agitate or spin.

Happyoldsoul

Premium Member
Joined
May 27, 2022
Messages
4
Location
Stateline, NV
Model Number
GUD27ESSM0WW
Brand
GE
Age
6-10 years
My washer won’t agitate or spin.

Back story:: Last week I started a load of laundry and started smelling rubber burning. I went back to check on the machine and there was a loud clicking sound and smoke. Opened the washer panel and found lots of lost socks, etc. The belt was chewed up, so we replaced it. Now the washer won’t agitate or spin. It fills and drains just fine. Any help is greatly appreciated.

(I’m unsure how old the unit actually is.)

Added complete model number
 
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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,214
Location
Redmond, Oregon
Your missing a digit in your model number.

Here's the results I get:
GUD27ESSM0WW
GUD27ESSM1WW

I couldn't locate the exact service manual for your model, this is the closest thread I could find to your model:

Hopefully that helps!

Jake
 

Happyoldsoul

Premium Member
Joined
May 27, 2022
Messages
4
Location
Stateline, NV
I double checked it and it is the GUD27ESSM0WW. I read the forum you linked. My lid locks normally, but when it goes into the agitate/spin cycle the machine makes a loud clicking noise, that doesn’t sound like the lid locking/shutting, then the machine stops and the spin light starts blinking.
 
Last edited:

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,214
Location
Redmond, Oregon
Thanks!

I haven't worked on this model, and without the proper service manual I'm not able to assist you much, other than guess what part is the culprit. Hopefully a GE tech that works on these "DAY IN and DAY OUT" can shed some light on this.

Here's the closest service manual I have to your model: https://drive.google.com/open?id=0BzvgAyLTSh14RzRTOThqM0ZVNVk

Take the belt off and see if you can turn the transmission pulley both ways.

Its possibly be a bad mode shifter. Page 61

Here's the mode shifter for your model:

Jake
 

Happyoldsoul

Premium Member
Joined
May 27, 2022
Messages
4
Location
Stateline, NV
When checking the transmission pulley I noticed that the front part of the pulley is bent and that’s where the sound is coming from. I’ll attatch some photos so you can see what I’m talking about. Do you think this could be the issue?
 

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Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,214
Location
Redmond, Oregon
That's the motor pulley, not the transmission pulley. The transmission pulley is behind the motor pulley.

Here's your parts diagram:
That bent part above the motor pulley looks like your fan magnet #313

Jake
 

Happyoldsoul

Premium Member
Joined
May 27, 2022
Messages
4
Location
Stateline, NV
Thank you. I ordered this part and am going to replace it to see if this is the issue. If not, I’ll be back.

Thank you again, for all your help, Jake. I really appreciate it.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
131,214
Location
Redmond, Oregon
Ok sounds good, let us know either way.:)

Jake
 
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