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Ice dispenser stopped working

hvietzke

Premium Member
Joined
Sep 24, 2009
Messages
34
Location
Massachusetts
Hi,
I have a 2001 Superba KSCS25FJSS01. About 3 weeks ago, the ice dispenser just stopped working. The ice maker works fine, as does the water dispenser. We tried all the troubleshooting solutions suggested by KA. When I press the glass against the flap, I can hear the clicking and low hum that something wants to happen, but the arm does not turn, and nothing comes out.

According to some of these posts, I'm *guessing* that my auger motor is bad, or it is a wiring issue. Since I know nothing about appliance repair, how do I figure out which it is, and is this something I can replace fairly easily?

Thank you,
Holly
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
121,854
Location
McMullen Valley, Arizona
Hi Holly,

Take your ice container bucket out then try the ice dispenser to see if the motor turns.

Let me know what you find.

Auger motor part #: 2188242

Jake
 

hvietzke

Premium Member
Joined
Sep 24, 2009
Messages
34
Location
Massachusetts
The same thing happens when I take the ice bucket out: the chute opens, I hear a hum (softer than when it was in), but nothing happens.

If it is the auger motor, is that easy for a non-professional to replace?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
121,854
Location
McMullen Valley, Arizona
Yes, very easy.

You just remove #1 here:
4SL8KX2N.gif


And #2 is your auger motor.

Jake
 
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