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Insignia fridge won't turn on

sd03

Premium Member
Joined
Aug 23, 2019
Messages
4
Location
Toronto, Ontario
Model Number
NS-RTM10WH7-C
Brand
-brand-
Age
1-5 years
Hey guys, I have an Insignia NS-RTM10WH7-C fridge that recently stopped working. The only thing that works when I plug it into the wall is the light. Other than that, I don't hear the compressor, fan or anything else. The temperature control is electronic and it has 5 lights that are blinking.

Does anyone know what the issue could be? Any help would be greatly appreciated. Thank you.
 

sd03

Premium Member
Joined
Aug 23, 2019
Messages
4
Location
Toronto, Ontario
Just an update, I wanted to see what error code the controller was throwing and when I went to plug the fridge in, it started randomly working again. I have no idea how it's working now. Anyone know what could have caused it to turn off for so long and then now when I plug it in after having it unplugged for a week it works? I did plug it in to a different outlet but the previous outlet had power.
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
105,995
Location
McMullen Valley, Arizona
Hi,

This is a brand and model number we have no tech data or parts information on here in the USA. Hopefully another tech that has worked on this model and seen this problem can shed some light on it, to tell you the cause and fix.

Jake
 

sd03

Premium Member
Joined
Aug 23, 2019
Messages
4
Location
Toronto, Ontario
Hello, thank you for your reply. Yes, unfortunately there doesn't seem to be too much info about it on the Internet. I found the owners manual but that's about it. I'm just wondering why a fridge would start working again randomly after it stopped working for a few days.

Is there a common reason for that?
 

Jake

Appliance Tech - Admin
Staff member
Joined
Aug 24, 2004
Messages
105,995
Location
McMullen Valley, Arizona
Yes, if its a electronically controlled thermostat a relay could stick on the control board intermittently.

Jake
 

jeff1

Appliance Tech - Moderator
Staff member
Joined
Oct 10, 2004
Messages
24,035
Location
Ontario, Canada
I have seen 2 Insignia washing machines in the last 2 weeks and both came back as no parts are available. This appears to be a Best Buy brand and at one time we could get parts and now they are telling us nothing is available for them....I would suspect the same is for the refrigerator :(
Sorry!

jeff.
 
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