- Model Number
- 6-10 years
Hi, I have whirlpool/ikea French door refrigerator IX5HHEXWS09. Freezer is cold refrigerator section warm. I run a test from 1 to 6 as per manufacture sheet and all parts are good. The evaporating fan is good, damper door is open and air is not flowing from freezer to refrigerator. However when I open freezer drawer the cold air starts blowing thru the damper door into refrigerator. It means there is a problem with return air from refrigerator to freezer. I noticed the freezer coil is full of frost. So it looks like there is a problem with defrosting and the frost is blocking return air passage. I put the machine into defrost mode manually and the heater got hot and start defrosting buildup frost. It looks like the defrost process is not initiate automatically. After defrosting the appliance was working perfectly until frost was build up in the freezer 4-5 weeks later and everything repeat. Any idea what need to be fixed so I don’t have to manually defrost every 4-5 weeks?